300 million alliance app

The 300 Million Alliance app is a customer service management tool based on new generation information technologies such as cloud computing, big data, artificial intelligence, AR/VR. Enterprises create high-quality and efficient customer service experiences.

Software features

1. Manage and analyze customer information according to different role permissions to provide customers with personalized services;

2. The system also supports multiple customer service methods such as online customer service sessions, voice customer service, and return visits;

3. Help corporate customers achieve global customer management, including customer information management, customer demand analysis, customer relationship maintenance, etc.

Software Highlights

1. Help corporate customers achieve comprehensive data analysis, including customized data reports, data visualization and other functions;

2. Improve the response speed and quality of customer service and improve customer satisfaction through various methods such as intelligent robots;

3. Conduct multi-dimensional data analysis through the system to understand customer needs, feedback, satisfaction and other information.

Software function

1. Administrators and customer service staff can provide corporate customers with more accurate service strategies and solutions;

2. Realize customer service upgrades, including service quality assessment, service quality feedback, customer service improvement and other functions;

3. Systematically review customer feedback, evaluate service quality, and propose customer service upgrade plans for different situations.

Editor's comments

1. Handle different types of complaints, solve customer problems in a timely manner, and improve customer satisfaction;

2. Set up basic information such as customer service management, data analysis, customer service upgrades, customer complaint management, and customer feedback management;

3. Conduct multi-dimensional data analysis to understand customer needs, feedback, satisfaction and other information, and provide more accurate service strategies and solutions for corporate customers.