Serena Williams
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Serena, recently, the editor learned that Shanghai Renji Hospital will launch a new AI nurse software at the end of the month: Serena, Serena, the nurse has a voice dialogue function, which can provide users and patients with some practical and simple questions and answers. , easily solve your problem.
Shanghai Renji Hospital launched the "Internet Hospital + Nursing Home" innovative pilot project for the integration of medical care and nursing care, covering the high-quality medical resources of tertiary hospitals to nursing homes through smart medical platforms. Based on the research inside and outside the hospital, Renji Hospital upgraded its "Digital Intelligent Customer Service" 3.0, which aims to personalize the intelligent customer service of the Internet hospital and enable it to have voice dialogue functions.
Renji Hospital learned that the AI nurse "Xiaowei" will go online at the Renji Hospital Internet Hospital at the end of the month to provide aging-friendly services and answer daily medical questions for the elderly who are not good at operating smart devices. At the same time, Renji Hospital's Internet hospital platform has implemented full-process customer service guidance for registration, treatment, payment, reimbursement, reporting, and drug logistics inquiries, and has included functions such as interpretation of inspection reports, radiological examinations, medical treatment guides, drug distribution, and drug insert inquiries. .
In recent years, the state and enterprises have reasonably promoted the construction of aging-friendly products. Previously, China Academy of Information and Communications Technology, Tencent, and Alibaba drafted technical requirements for mobile application applets that are suitable for aging, and clearly mentioned the font size, line spacing, contrast and other requirements of the applets. It is required to focus on solving the difficulties encountered by special groups such as the elderly and disabled people when using mini programs, and to help promote the construction of an information society that fully takes into account the needs of the elderly and disabled people.
