Hualian Broadband Installation Notes App
v1.0
Hualian Broadband Installation Notes app is a convenient application for broadband installation service providers and users. It can help users record the installation process and maintenance records of Hualian Broadband. Supports installation diagnosis, maintenance report management, maintenance records and other functions. It can record the installation process, including installer information, installation time, precautions during installation and post-installation test results.
1. Complete the installation record according to the prompts on the page, upload photos, and finally click "Submit";
2. Every time the user needs to check the relevant information of their own network installation, they can easily check and confirm through this app;
3. Provide problem feedback. After submitting the problem, the user only needs to wait for the staff to handle it.
1. This move not only improves the user’s service experience, but also improves the efficiency of after-sales service;
2. Query the user's installation records and review each record to ensure the integrity of the installation records;
3. It also provides the function of viewing historical installation records to facilitate management and review by the management company.
1. Facilitates communication between users and broadband service providers, and improves after-sales service efficiency and user experience;
2. If there is a problem with the broadband, you can use the diagnostic function of the installation notes to find the problem and troubleshoot it;
3. Follow the prompts to check one by one, fix the problem after finding it, and record the maintenance process.
1. If there is a broadband problem that cannot be repaired by yourself, you can use the repair management function of the installation note to make an online complaint;
2. Select the type of repair report, fill in the fault phenomenon, and submit relevant information;
3. After assigning engineers, follow up the maintenance and record the maintenance process to ensure worry-free subsequent maintenance.
