Express delivery to store
v8.0.40
The entrance to the store express delivery mini program. Recently, many users have discovered that a new store express delivery service has been launched on WeChat. As far as the editor understands, store express delivery is a new delivery service launched by Tencent. It is currently being tested in the Guangzhou area. Other maps The opening time has not yet been determined. Interested users can click to download WeChat to learn more.
There is a new item called "Store Express" on the WeChat discovery page, which you can find directly in the drop-down on the homepage (mini program list). In response, Tencent responded to the media that "Express Store Delivery" is currently undergoing internal testing in Guangzhou and Shenzhen.
At present, WeChat's "Store Express" delivery service is divided into two types. One part is independent delivery by merchants. At present, it is mainly provided by large enterprises with delivery capabilities such as Meituan Maicai, Dingdong Maicai, Pupu Supermarket, and KFC. The rest The third-party transportation capacity connected to the merchant's applet is used for fulfillment and delivery, but there is no commission during the test period.
From the description given by Tencent, it can be seen that "store express delivery is designed to help consumers discover high-quality mini programs that provide express delivery services nearby." The entry of this service will be reviewed by WeChat officials, and the specific services and performance will be undertaken by merchant mini programs.
Q: I placed an order in the "Store Express" mini program, but I can't find the order status?
You can find it in the order entry in the upper right corner of the page. If there is no order entry, you can go back to the merchant applet where you originally placed the order, and find or contact the merchant who placed the order in the merchant applet.
Q: Do all the merchants in "Express Store Delivery" have physical stores?
The merchants in "Store Express" all have offline stores or warehouses, and have business information such as geographical location reviewed by WeChat, and only enter after passing the approval.
Q: The purchased product has not been delivered. Any other transaction issues?
Please click on the order entry in the upper right corner of the "Store Express" channel page. If you find the corresponding order, you can open complaints and feedback in the lower left corner of the order details page [...] and provide feedback to the merchant as soon as possible.
If you cannot find the corresponding order on the order page, you can provide the corresponding information in "...]>> "Make a Suggestion" in the upper right corner of the channel page, and we will contact you through official channels as soon as possible.
Q: I am a merchant, how do I apply to join "Store Express"?
You can provide corresponding information in the [….”>> “Make a Suggestion” in the upper right corner of the channel page. If you meet the requirements, a staff member will contact you through official channels. In the future, we will open up more ways to help high-quality merchants access "Store Express" more conveniently.
