Farm and build cities, have fun with Terra! "Terra Bell" will be officially released for public beta testing on December 20th, and it is finally ready to meet everyone!

Xiao Yi has been waiting for a long time in the Terra Continent. When the download starts on December 20, she will welcome all the lords!

Please keep the FAQ below, it will help your lord to build your city faster!

1. Public beta related information

Q: When will the pre-download of the "Terrabell" mobile game start?

A: The pre-download channel will open at 00:00 on December 20, 2023. At that time, lords can go to the Game Center/App Store to search and click to download.

Q: When will the mobile game "Terabel" be released for the first time?

A: The server will be launched at 10:00 am on December 20th.

2. Customer service feedback related information

Q: How should I give feedback if I encounter other problems in the game?

A: If you have any questions or suggestions about your game experience or other activities, you can contact us at any time through the following methods: ① Click [Menu] - [Settings] - [Customer Service] in the lower right corner of the game's main interface to give feedback; ② Go to the game Center/App Store-Search [Terra Bell]-Feedback in the community

3. Download relevant information

Q: How to download the "Terabel" client?

A: The city owner can go to the game center/app store and search for "Terra Bell" to download the game.

Q: What is the package size of the mobile game "Terrabell"?

A: The size of the mobile game Android installation package is 0.9G.

Q: Can the PC simulator be used in the mobile game "Terrabell"? Any recommendations?

A: Currently, it is recommended to use the lightning simulator and MUMU simulator. Other simulators have not yet been adapted. To ensure the gaming experience of all city owners, please choose carefully.

Q: The previous test version is still installed on the mobile phone. Can I install the pre-downloaded version directly?

A: Lords who have participated in previous tests, please delete the old version before installing the public beta version, otherwise you may not be able to enter the game normally.

4. Equipment problems

Q: What are the minimum equipment requirements for downloading and installing "Terabel"?

A: The currently determined recommended configurations are as follows: Android 9.0 and above. The R&D guys are also constantly optimizing, striving to present better picture performance without affecting the performance of the device!

Q: What should I do if the game has downloading problems or crashes or black screen?

A: Please first check whether your network is smooth and clear the memory space of your mobile phone. It is best to download in WIFI state. In addition, if after downloading and installing, it prompts "Installation package abnormal" or "Installation package incomplete", please change the current file on your phone. Delete the installation package, then download it again and try to install it. If it still cannot be solved, please go to the Game Center/App Store-click [My]-click [Help and Customer Service] to provide feedback.

Q: What should I do if network problems suddenly occur while playing games?

A: Please make sure your check network is smooth first. It is best to play the game in WIFI state. After confirming that there is no problem with the network, close the game process and restart it.

5. Reservation activity benefits and others

Q: How to receive reservation rewards?

A: After the game is launched, if you create a character in the game and the castle level reaches level 4, you can receive the reservation welfare package in the email. Please receive the welfare props in time before the email expires. After the expiration, the email will be cleared by the system. Due to the large number of pre-registration users, pre-registration rewards will be distributed one after another through in-game emails, so lords please wait patiently.

Q: Are there any other activity benefits?

A: On the day of the game’s launch, we have also prepared many launch benefits for the lords, so stay tuned! Follow the forum to avoid getting lost in welfare, and you can participate in exciting welfare activities as soon as possible!

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Attachment 1: Announcement of the first file deletion test rebate from February 17 to 24, 2023

Dear Lord:

Thank you for your love and patience in "Terra Bell". The vortex of time will take you back to the Middle Ages and open a new chapter of empire on this continent. This test is called "Empire". I would like to explain to you the rebate rules of this "Empire Test". The maximum rebate can be 600% of diamonds, as follows:

【Details of deposit and refund】

Event time: During the service opening period of file deletion and billing test (10:00 on October 12th to 11:00 on October 19th)

Scope of activity: File deletion and billing test for all servers

【Activity Description】

1. If you recharge during the internal testing period, you can receive rebate rewards during the public testing period according to the rebate ratio.

2. The principal part will be 100% returned according to the diamond price, that is, 1 yuan = 10 diamonds, and the additional part will be returned in the form of diamond mixed resources according to the lord's recharge level.

3. The recharge levels are divided into 5 levels: 1-50, 51-500 yuan, 501-2000 yuan, 2001-5000, and more than 5000 yuan. Each level is calculated separately according to the recharge amount in the range.

① The cumulative recharge of 1-50: 100% of the principal will be returned in diamonds, and an additional 500% of diamonds and 1000w mixed resources will be given.

② For the cumulative recharge of 51-500 yuan: 100% of the principal will be returned in diamonds, and an additional 300% of diamonds and 20 million mixed resources will be given as 10 super recruitment coupons.

③ For the cumulative recharge of 501-2,000 yuan: 100% of the principal will be returned in diamonds, and an additional 200% of diamonds and 3,000w mixed resources will be given as a bonus. 10 super recruitment coupons will be included in the closed beta limited avatar frame.

④ For the cumulative recharge of 2,001-5,000 yuan: 100% of the principal will be returned in diamonds, and an additional 100% of diamonds, 4,000w mixed resources, and 20 super recruitment coupons, Anubis Blessing Skin (7 days) will be given.

⑤ For the accumulated recharge of more than 5,000 yuan: 100% of the principal will be returned in diamonds, and an additional 50% of the diamonds, 5,000w mixed resources, and 30 super recruitment coupons, Blue Elf Dragon Skin (7 days) will be given.

Return example:

Case 1: Lord A has recharged a total of 50 yuan during the paid test period, and can get 3000 diamonds and 1000w mixed resources as a rebate. The calculation formula is: 50x100%x10 50x500%x10=3000 diamonds, 1000w x1=1000w mixed resources

Case 2: Lord B recharges a total of 300 yuan during the paid test period, and can receive 13,000 diamonds, 3,000w mixed resources and 10 super recruitment coupons as a rebate. The calculation formula is: 300x100%x10 50x500%x10 (300-50)x300%x10=13000 diamonds, 1000wx1 2000w x1=3000w mixed resources, 10x1=10 super recruitment coupons

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Attachment 2: Second file deletion and rebate announcement from October 12 to 19, 2023

Dear Lords:

The billed deletion test of "Terra Bell" will end at 23:59 on February 24. All data generated during the test will be cleared after the test. Thank you for your active participation in this test.

In order to thank all the lords for their support and participation in "Terra Bell", to players who recharged during this test period, we will follow the [Recharge and Rebate Rules] and provide value-for-money rebates in the non-deleted test server. The recharge rebate details during this internal testing period are as follows:

【Details of deposit and refund】

Activity time: File deletion billing test period (February 17th 9:00 - February 24th 23:59)

Scope of activity: File deletion and billing test for all servers

Activity description: During the test period, the ratio of recharge amount to diamonds is 1:10. The maximum number of diamonds returned is 150% of the recharge amount. In addition, players who recharge more than 100 yuan will receive an additional super recruitment coupon for every 20 yuan they recharge, with a maximum of 300 coupons returned. , specifically as follows: