"My Heavenly Palace and Me" will officially launch its first public beta on June 19. The official public beta is finally about to begin. Here again, first of all, our production team would like to thank you all for your active participation in the test and for providing us with a lot of suggestions and optimizations.

Please remember to pre-download in advance. The platform pre-download will be launched at 10am on June 18th!

The mountains and seas transformed into shapes and soared. On June 19th, "My Heavenly Palace and Me" is waiting for you to walk along the road!

Pre-download time: 10:00 am on June 18

Public beta opening time: June 19th at 10:00 am

There are also public beta questions that fairy friends are more concerned about. We have listed them one by one and answered them here!

Q: When can I download the game? How to download?

A: "My Heavenly Palace and Me" will be available for pre-download at 10:00 pm on June 18. Friends who have reserved the game can directly click the "Download" button at the bottom of the game details page.

Q: I participated in the closed beta and the installation package/game has not been deleted. Can I still use the old package to play this time?

A: Since the public beta version has added more new content, the test game package before the public beta is no longer available. Please delete the old test game package and install the public beta version of the game package during the public beta of the game.

——Installation equipment problems——

Q: When I install, the installation package is damaged/cannot be installed, etc. How to solve the problem?

A: If such a problem occurs, please confirm the following:

(1) Please confirm your installation package download channel: please go to the official platform/app store to download the game, otherwise the normal installation and operation of the package cannot be guaranteed.

(2) Please confirm that your device has enough space: please clear enough space before installation to ensure that the game can be installed normally.

(3) Please confirm whether your device retains the installation package of the old version: Please uninstall the original test package before installing the public test package to ensure that the game can be installed normally.

(4) Please confirm that the network status of the installation device is in good condition: poor network status may cause the downloaded installation package to be damaged. If this problem occurs, try switching to a better network environment and re-download the installation package for installation. If the above problems have been confirmed, but If your problem is still not solved, you can contact the official customer service for feedback. We will troubleshoot the problem for you as soon as possible after receiving the message.

Finally, thank you all for your patience and enthusiastic support! He left us with valuable comments and suggestions. We will also continue to collect your suggestions for optimization and adjustment, and strive to provide you with a better gaming experience. At the same time, you are welcome to follow our official player group to get more game information.

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