Dear Trailblazer:

The following are answers to questions related to the simultaneous launch of "Honkai Impact: Star Rail" on multiple platforms.

▌Server opening information preview

Q: When will the server of "Honkai Impact: Star Rail" be officially launched?

A: "Honkai Impact: Star Rail" will be launched simultaneously on multiple platforms at 10:00 on April 26. The public beta will be open to PC, Android, and iOS platforms, and will be launched on the PlayStation platform in subsequent versions. Please refer to the official notification for details.

Q: What are the machine configuration requirements for the official launch of "Honkai Impact: Star Rail"?

A: The current models and configurations are as follows:

■The recommended configuration is as follows:

●PC version:

[Please reserve more than 20 GB of storage space]

Equipment: i7/8G memory/independent graphics card, GTX1060 and above configuration

System: win10 64-bit or above system

●Android version:

[Please reserve more than 8.5 GB of storage space]

Equipment: CPU is Snapdragon 855, Dimensity 1000, Kirin 990 and above performance processor Android devices

Memory: 6G and above memory

System: Android 9 or above

●iOS:

[Please reserve more than 9 GB of storage space]

Devices: iPhoneX, iPhoneXR and above; iPad equipped with A12 and above processors

System: iOS 11.0 or above

■Supported configurations are as follows:

●PC version:

[Please reserve more than 20 GB of storage space]

Equipment: i3/6G memory/independent graphics card, GTX650 and above configuration

System: win7 64-bit or above system

●Android version:

[Please reserve more than 8.5 GB of storage space]

Equipment: CPU is Snapdragon 835, Dimensity 720, Kirin 810 and above performance processor Android devices

Memory: 4G and above memory

System: Android 8 or above

●iOS:

[Please reserve more than 9 GB of storage space]

Device: iPhone 8 Plus and above; iPad with A10 and above processor

System: iOS 10.0 or above

Q: How many servers will there be after "Honkai Impact: Star Rail" is launched?

A: Two. They are: official server - "Star Train" server, Station B server - "Unknown Guest" server. Server data is not interoperable.

▌Game download Q&A

Q: Will there be a pre-download before the server starts? When will the pre-download be available? How to pre-download?

A: The game is now available for pre-download on PC, Android and iOS!

Trailblazers can pre-download the PC and Android packages on TapTap's "Honkai: Star Rail" (PC) and "Honkai: Star Rail" game details pages. For iOS, they can search for "Honkai: Star Rail" in the App Store. Dome Railway" download.

※If the Get button after the Trailblazer enters the interface is not updated to the pre-download button in time, please wait patiently for the store to refresh.

▌Account related questions and answers

Q: What accounts can be used to log in to "Honkai Impact: Star Rail"? Which servers can I log in to?

A: Currently, the account types that can be used to log in to "Honkai Impact: Star Rail" include miHoYo Pass, TapTap account, and bilibili account. The corresponding relationships between various accounts and servers are as follows:

MiHoYo Pass/TapTap Account—Enter the official server-"Star Train" server

bilibili account——Enter Bilibili server-"Wu Mingke" service

Q: Is the account data between different servers/device platforms interoperable?

A: Account data between different servers are not interoperable. Account data exchange between different device platforms (PC, Android, iOS) under the same server.

▌Q&A on recharge and return

Q: When can I receive the recharge items during the "Jump Test"?

A: From the time the game is launched to 12:00 on April 26, 2024, you can receive it after logging in to the game and turning on the [Mail] function.

Q: What is the form of recharge refund? How do I get the recharged items?

A: Recharge rebates will be issued in the form of in-game emails. Trailblazers log in to the game using the same account that has been recharged in the "Jump Test", and after turning on the [Email] function, they will receive a recharge refund email.

Q: How do I know the specific rules for recharge and refund?

A: Trail Blazers can go to the "Jump Test" recharge and return rules to view detailed information.

▌Q&A related to event benefits

Q: What welfare activities are there before the official launch of the server?

A: The game welfare activities before the official launch of the server are as follows:

(1) Reservation event rewards: Reservation milestones and social media attention rewards have now been unlocked. Pioneers can obtain the 4-star character "Shiluva (Intelligence? Thunder)", Star Track Pass*20, and the avatar "Pioneer? Welcome "*1 (one of the avatar rewards will be issued according to the gender of the pioneer), credit points*100,000.

(2) "Stars Invitation" pre-drawing web event rewards: Event rewards will be distributed based on the game props finally redeemed by the Blazers during the event.

Q: How do I receive these activity benefits and rewards?

A: Trailblazers can receive it via in-game email after turning on the in-game email function.

Q: Can every server/device platform receive all types of benefits?

A: There are different requirements for receiving rewards for reservation activities and "Stars Invitation" pre-draw web activity rewards. The specific requirements are as follows:

(1) Reservation activity rewards: Pioneers of the two servers "Star Train" and "Unknown Guest" can log in to the game on any device platform to receive the above welfare activity rewards.

(2) "Stars Invitation" pre-drawing web event rewards: Trailblazers who use MiHoYo Pass to participate in the event can only log in to the "Star Dome Train" server to receive welfare rewards; Trailblazers who use bilibili accounts to participate in the event can only log in to the "Star Dome Train" server Log in to Wumingke server to receive welfare rewards.