The new version of PHP168 knows that the system provides the most complete and flexible consulting and knowledge solutions in the field of CMS. Now the official and multiple media partners have released the public beta simultaneously:
The new version of Zhizhi system will comprehensively solve the consulting and knowledge inheritance problems of enterprises, governments, and industries. It is of great significance in assisting customer service consultation, government online answers, company internal knowledge answers, interaction between the two parties, and enterprise collaboration.
Enterprise module:
1. Set each module separately, turn it on or off. Each module has its own independent custom category, and each category can be set up with a corresponding administrator (delete, pin, unpin, collect questions, the government module also has a problem reporting function, which requires background settings); it has its own independent function page.
2. In the CEO Q&A, you can set whether to review and display the questions asked by the questioner; you can also set whether to answer the questions individually.
3. Customer service Q&A: It can be conducted by a single person or multiple people, and can be divided into business categories such as pre-sales and after-sales.
4. Within the enterprise: There is a complete enterprise question and answer system, and a complete consultation system for each department and position. Enterprise problems are independently classified and displayed by position;
5. Knowledge system: Some good questions and answers can be recommended to the knowledge base. At the same time, the content of the knowledge base can be added and designed by itself, providing a complete enterprise knowledge solution.
6. Consultation system: Frequently asked questions can be collected, and subsequent customer service can no longer reply to repetitive and boring questions, improving work efficiency.
7. Use integrated files to unify data processing, making template modification more convenient;
8. The overall idea, the questions are more relevant, the answers are more real and effective, and the explanations are more specific;
9. Modify in the lib folder of the template file: company_model.php, this file is the entry file
Government Structure Module:
1. Provide statistical totals and the number of consultation issues resolved today.
2. Have a strong hierarchical management system. When using this system: Lower-level governments can report relevant issues to the higher-level government, which will coordinate and the administrator can set up a response interface.
3. Consulting questions and answers at all levels can be shared with each other after certification, which greatly improves the knowledge sharing rate.
4. Able to achieve good authorization and tracking of the consulting modules responsible for the positions and departments. Sub-column, sub-agency staff
5. Independent Q&A, which is different from ordinary Q&A, adopts positioning questions (asking questions to a certain person);
6. Can filter related words and reasonably customize column categories. Issues can be set to be displayed after review.
7. Using integrated and unified file processing, template modification is more convenient;
8. The overall idea is to make it more convenient to ask questions and give more authoritative answers, truly reflecting the consultation and question-answer relationship between the masses and the government;
9. Modify: government_model.php in the lib folder of the template file. This file is the entry file.
Industry Knows Module:
2. Flexible consultation module call, supporting multi-style consultation display
3. An event model that supports consultation and Q&A on hot events.
4. Independent Q&A, which is different from ordinary Q&A, adopts positioning questions (asking questions to a certain person);
5. Industry issues are independently classified and displayed by independent experts.
6. Use integrated files to unify data processing, making template modification more convenient;
7. The overall idea is that the questions are more professional, the answers are more authoritative, and the knowledge is more comprehensive.
Modify in the lib folder in the template file: professional_model.php, this file is the entry file
Programming modifications:
1. Search optimization, the entire question title can be searched;
2. The three major modules adopt the same data processing method, making secondary development easy;
3. Comprehensively improve the search function
4. The template form is more flexible to create and call.
5. Add industry, enterprise, and government targeted problem functions, which can be disassembled and assembled by yourself! (See later for details)
6. Added the function of collective questions on hot topics, which can be controlled in the background
7. Modify the page section display control function of the previous version
Question function:
1. Asking questions is more humane. Search for relevant questions in advance before asking to avoid similar questions from recurring;
2. Optimize the operability of selecting categories when asking questions;
3. Automatically extract tags from titles;
4. You can also upload pictures when asking questions in the three expert question and answer function modules;
5. Users can get more professional and timely answers when asking questions in the three expert question and answer function modules.
6. Add sensitive text filtering function;
Answer function:
1. Improve the convenience of answering questions;
2. Anyone can answer questions;
3. After answering the post-question, you can modify the answer content before the question is finished;
Display functions:
1. Some sections of the homepage, list, and general question details page can be disassembled and assembled by yourself;
2. The search bar is more obvious and generous;
3. The post question button is more obvious and convenient;
4. There are three types of questions, ordinary questions, questions in the same topic are on the same page, and questions in the three modules are on their own dedicated pages;
5. The entry styles of the three major modules can be modified in the lib in the template;
6. The search content is displayed more perfectly, with some content prompts; if the search result is empty, a question button is provided;
7. Optimized the user information display page;
8. Special display of pinned questions;
9. All types of questions are mixed on the homepage; the displayed content depends on the corresponding section settings;
Add related question display to the question details page and extract them based on question tags;
CodePub Colorless Note: The beta version is only valid for one month. Please do not officially build a website and use it.
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