Enterprise WeChat SCRM system developed based on Springboot+VUE framework

Based on Springboot+VUE framework

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The developed Enterprise WeChat SCRM system is an Enterprise WeChat SCRM system based on artificial intelligence. The Enterprise WeChat SCRM system is based on Enterprise WeChat.

View more articles about Enterprise WeChat

The open capability not only integrates the basic customer management and backend management functions of Qiwei, but also allows customers and enterprises to establish a strong relationship through flexible and efficient customer operation modules such as customer acquisition, WeChat live code, customer relationship maintenance, and community operation. Link relationships, and further help enterprises improve customer operation efficiency, strengthen marketing capabilities, and expand profit margins through diversified customer marketing tools. It is a comprehensive solution for enterprise private domain traffic management and marketing.

The Enterprise WeChat SCRM system is based on the basic open capabilities of Enterprise WeChat and is based on the closed loop of enterprise private domain traffic marketing. It follows the cycle of acquiring new customers, managing and maintaining customers, then establishing a community for customer marketing, and finally acquiring new customers again during the marketing process. process.

Based on the characteristics of mainstream private domain traffic marketing tools, a total of eight modules have been launched to help enterprises upgrade their marketing capabilities.

Operation center: Full-featured data reports on customers, customer groups, sessions, etc., with data at a glance;

Draining traffic and acquiring customers: Draining traffic through multiple channels such as live code, group live code, high seas, customer service, etc., to achieve accurate customer acquisition;

Customer Center: Helps enterprises build private domain traffic pools and operate customers efficiently;

Customer relationship maintenance: Corporate customer operations are refined, and friend circles and red envelope tools improve customer activity;

Community operation: full coverage of customer group operation scenarios, quickly attracting groups;

All-round marketing: Provides multi-type and multi-scenario customer marketing tools;

Enterprise risk control: session compliance archiving, global risk control of sensitive content;

Enterprise management: Full integration of organizational structure and self-built applications to achieve “one backend”.

The Enterprise WeChat SCRM system is based on the ability of Enterprise WeChat to fully open from internal services to the outside world. It can provide enterprise and WeChat private domain management infrastructure for vertical scenarios such as e-commerce, retail, education, and finance. The main advantages are:

Comprehensive integration with enterprise and micro open APIs, no need to repeatedly connect, get started quickly

Secondary integration and encapsulation of enterprise and micro APIs to avoid repeated pitfalls

Adopting mainstream Java architecture, it has high scalability and flexibility and avoids the shortcomings of PHP architecture.

Provide internal API to external parties and low-cost secondary development

Intelligent semantic analysis of session content based on NLP to achieve label automation and alarm automation

Scope of application

Springboot framework, VUE framework, enterprise WeChat, SCRM system, customer acquisition, WeChat live code, customer relationship maintenance, community operation