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v4.0.22

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A free alternative to the premium and white-label plans of other ticket management bots.

Partnered with BisectHosting
_{for affordable bot hosting}

Features

Documentation - comprehensive documentation and guides to help you get started
Simple settings - configure your bot with the included and easy-to-use dashboard
? Highly customisable - tweak features, colours, messages, and more to your liking
? Modern features - including slash commands, buttons, select menus, and modals
? Automation - ease your staff team's workload with configurable automation
- ?️ Tags - resolve members' problems without escalating to tickets
- ? Tickets - close inactive tickets automatically
Archiving - store messages in the database and view transcripts later
❓ Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
?️ Organisation - claim, release, move and transfer tickets between members and categories
? Internationalisation - available in more than 10 languages
⏱️ Statistics - analyse your staff members' performance
? Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
? Docker - reliable and quick deployment with Docker

...and more!

Want to learn more?

Visit the website for more features, details, and screenshots, or skip to the full feature tour.

⚡ Getting started

Please read the documentation before you start.

There are 3 ways to get started with Discord Tickets:

☁️ Add the public bot - instant setup, but branded (great for testing)
? Get a managed bot - your own bot, hosted by me (easy and cheap)
?‍ Install your own bot - host it yourself (experience recommended)

Read the documentation for more information.

This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)

? Sponsors

Discord Tickets is made possible by these awesome people and organisations:

Please consider sponsoring the project if it adds value to your business/community.

Sponsor on GitHub, or

Note

Your logo will only appear here if you sponsor through GitHub Sponsors. Create an organisation if you want to use your business/community logo.