Qianniu Workbench is a one-stop seller management backend launched by Alibaba Group. Many friends are asking how to set up Qianniu Workbench to automatically reply to related questions. Here is how to set up Qianniu Workbench to automatically reply to related questions. The tutorial is here, friends who need it can come and take a look.
1. We need to open the Qianniu workbench first and click "Team Management". If there is no application added, you can add it so that it can be used directly next time.
2. Then we click on team management, and the following page will appear.
3. When setting, just tick the box in front and an edit box will appear. Just edit what you want to write.
4. When you select the associated task, the window below will appear. Just click to add a question. You can also add the link you want to jump to in the answer to the question.
5. Then after we set up the question, set the selected customer service to automatically reply, and just check the box in the window that appears.
6. After everything is set, click Save.
7. The last step is to open Want Want Reception, click System Settings - Automatic Reply, click to see if it is like the picture below, and if you don’t understand anything, you can leave a message below.
