Valve recently forcibly upgraded "Counter-Strike: Global Offensive (CSGO)" to "Counter-Strike 2 (CS2)". Although the game quality has been significantly improved, some gun feel and game mechanics have changed. It is difficult for old players to adapt; in addition, Valve also announced that it will stop supporting some old hardware and Mac systems, which means that some players who can originally play "CSGO" normally will not be able to continue to play the upgraded "CS2" in the future.
Now, Valve says it will provide refund services for players who can no longer play "CS2". Specifically, if your computer hardware uses DirectX 9 or a 32-bit Windows system, and you are on March 22, 2023 If you purchased the priority status upgrade of "CSGO" on Steam between September 27th and September 27th, you can apply for a refund. CD key activation codes, gifts, and accounts that have been banned cannot be refunded.
In addition, if your computer system is Apple macOS, and most of the time you play "CSGO" is concentrated between March 22nd and September 27th, 2023 (and played on a mac), then regardless of whether you purchase Anyone who has upgraded their priority status can apply for a refund (CD key activation codes, gifts, and accounts that have been banned are also non-refundable).
Finally, the time for applying for a refund this time is also limited. Even if you meet the above conditions, you must go to Steam to apply for a refund before December 1, 2023. There will be no waiting after the deadline.
And if you don’t want a refund and just want to play the old version of CSGO, that’s okay. Currently, Valve provides such an old version of CSGO. It still supports DirectX 9, 32-bit Windows and macOS systems, but this old version of CSGO has It will no longer be supported after January 1, 2021, and some of its functions may not work properly.