In many games, we often encounter similar problems like pubg update announcement details on November 13th. In fact, this problem is easy to solve, but many friends still don’t know the solution to pubg update announcement details on November 13th. For this reason, the editor here has compiled the solutions to the details of the pubg update announcement on November 13th. Let’s take a look at the solutions with the editor.
The original SMS verification (text message verification) system requires all players to verify through their mobile phone numbers. This system was introduced when we launched competitive matches in May 2021 to restrict unauthorized program users. At the same time, we have also introduced supporting measures. When the account is permanently banned, the number used by the account for SMS verification will also be disabled to prevent anyone from using it to verify other accounts.
However, judging from our various internal data analysis results, after the application of this system, the behavior of agent competitive competition verification appeared in some areas. Therefore, we judge that it is difficult to effectively restrict unauthorized program users by relying solely on the current SMS verification system. Enter the game again.
In order to impose stronger restrictions on this proxy verification behavior, our PUBG anti-cheating team decided to strengthen the competitive competition verification system including "introducing the ARS verification mechanism" and "requiring players to verify again with the same number." Of course, these measures will not target all players. They will only be enabled in certain situations where the system determines that it is necessary to protect the fairness of the game environment and account security.
Please refer to the content below for specific changes.
1. Verification method
The verification objects of the new competitive competition verification system have undergone the following changes:
• In the future, the system may require players to perform ARS verification to replace the original SMS verification.
• ARS verification refers to a verification method that uses a voice call to receive the PIN code required for verification.
• Even if an account has completed competitive competition verification, the system may require the player to re-verify through the ARS verification method. In this case, the player must complete re-verification before participating in competitive play.
• During re-verification, players can only use the mobile phone number they used for past verification.
If a player attempts to re-verify using a new number, verification will not proceed.
• Suspected compromised accounts
• Accounts of returning players who have not logged in for a long time
• Accounts determined by other systems to require re-verification
※ In the future, we will further evaluate this function and consider whether it is necessary to set judgment conditions for changing computers, changing login regions, etc. to protect everyone's account security.
Q: What should I do if I don’t receive an ARS call with my competitive match verification PIN?
Answer: Please first confirm whether you entered your mobile phone number correctly. If the number entered is correct, the ARS verification phone number may be marked as a rejected number by your mobile phone. Please go to the reject call list or reject call APP to confirm the recent incoming phone number, remove the ARS verification call from the reject status and try again.
Q: The system asks me to use the number I used before for verification, but I have changed my number (or the number has been lost) and I cannot continue to use the original number. Then this account can no longer participate in competitive competitions?
Answer: If you cannot use your original phone number, you can contact PUBG customer service for help. After you provide the screenshot of the ARS re-verification message and account information as shown below through the customer service center, we will carry out the specified confirmation process and then help you change the verification number for competitive matches.
