Whether it is the media or netizens, most of the focus on the Internet focuses on giant websites, leading figures, popular models, financing markets, etc., and little attention is paid to the status of companies providing underlying Internet services and the overall market environment. Although these small service companies that provide website production, technical support, and spatial domain name agency for small and medium-sized enterprises and individuals do not have any news elements, these website production companies and technical service companies affect the Internet operations and development of millions of small and medium-sized enterprises in China. and individual netizens’ love for the Internet. These small and medium-sized enterprises and individuals also affect the future of China's Internet and will bring comprehensive elements such as supply of goods, funds, services, technology, and information to China's Internet.
Because the service threshold is too low, it is difficult to obtain relevant evidence through information exchange on the Internet, the company is virtualized, and the quality of service personnel is different, the service quality of domestic website production companies is uneven. In the long run, it will definitely affect the Internet marketing development of my country's small and medium-sized enterprises, and even affect the overall growth environment of the Internet.
The author Zhiguo explains in this article that several friends have recently dealt with small and medium-sized website production companies through Witkey websites:
1. Honey Sword Type
Friend A has been engaged in Internet advertising and marketing for 5 years and wants to set up a small advertising company to provide advertising services to new and old customers. When making the company website, in order to save costs, task bidding information was published on "Bajie.com".
This person has provided a large number of successful website cases and team introductions. What I have to admit is that the website he provided does have fine art, generous pages, and a strong overall visual impact. According to him, all team members are also experienced. Throughout the negotiation process, he has been demanding payment in the ratio of 3:4:3, which means 30% of the fee must be paid in advance.
This is in line with industry requirements, but this person is far away in "Anhui" and cannot be interviewed. My friend also considered himself to be experienced in the industry and immediately paid the deposit 10 minutes later without even verifying the authenticity of the other party’s mobile phone number. However, the next night, this person was no longer online. It wasn't until the seventh day, when the homepage of the website was about to go online, that Friend A realized that something was wrong. He called the mobile phone numbers of the three team members left by this person, but no one answered.
In this way, a person who has been engaged in Internet marketing for many years was easily defrauded of money online. If we say that this kind of people are just pure liars, they are not a professional team that provides website production at all. Then, the experience of another friend introduced below may be more illustrative.
2. Open-mouthed type
Friend B has been engaged in Internet promotion for 3 years and wants to build a website to integrate promotion experience and various promotion techniques on the website. The required website pages are simple and have fewer functions. He also posted bidding information on the Bajie website. He was quickly contacted. Friend B was very cautious. Not only did he read the person's case, the company's website introduction, and asked for his contact number, he also dialed the phone and had a short chat for a few minutes. And it requires transactions through the Witkey website without paying a deposit.
Just when he thought everything was safe, the snail-like speed of this website production company made him dumbfounded. He has already drawn the layout of a simple website homepage that is less than 3 screens long, and only needs the other party's art staff to do simple layout before it can be used. The company actually took 9 days to produce it, while the promised time for the website to be online and all functions available was only 10 days. That means the company still has one day to complete all other page and backend development.
The most unbearable thing is that on the 10th day of this website production company’s website, the text on the homepage was still staggered, ranging from big to small. Friend B had no choice but to lodge a complaint through the Witkey website. After making countless calls and struggling for three days, he finally withdrew the money from the Witkey website.
This kind of company, to use a Chinese proverb to describe: big eyes but small belly. Although he obviously does not have this ability, he still wants to get a share of the pie in an Internet environment where management is not strict. If this company only faces a person who does not understand the Internet at all, it is very likely to get through. Although the money was returned, half a month's time was wasted, and Friend B could only admit that he was unlucky. Of course, it is impossible to expect Bajie.com to give an explanation.
3. The ruthless type
The most ridiculous thing is the third type of website production company, which has legal procedures, formal company, detailed division of labor and timely follow-up, but lacks basic service attitude and quality cultivation. Friend C is a marketing training instructor. He has been engaged in marketing training for 7 years. Finally, he was persuaded by his friends to build his own personal website.
In order not to trouble his friends, he also chose to look for a website production company online. Soon, a website production company in Guangxi contacted him. And enthusiastically demonstrated the company's cases and services. It must be admitted that although this company is small, its boss is really eloquent. After reading their chat records, the author couldn't help but sweat it. Most people really can't say such smooth and flattering words.
They quickly reached a cooperation, signed an agreement through Witkey.com, and clarified the website functions and content. The first few days were uneventful, but when the basic production of the website was basically completed and acceptance began, problems arose, and the whole plot was full of twists and turns.
The first discount: The website production company created the website under IE8.0, but ignored the use effect of the lower version of the browser. It turns out that my friend's browser is IE6.0, and the page styles seen by both parties are completely different. Moreover, the website production company also mocked: "There is something wrong with your computer, and there is something wrong with your character." The friend was angry and said in his tone Aggravated. At this time, the company's boss also completely lifted the veil of hypocrisy, and his ugly face was undoubtedly exposed. On the one hand, he was sarcastic, and on the other hand, he told his friends that they would not provide extra services. My friend Bingli was confused as to what kind of service was superfluous. But my friend didn't take it too seriously, and started to try out the website management backend they provided.
Second fold: You really don’t know until you try it, and you’ll be shocked once you try it. The backend of the website was completely unusable, but the other party's answer was that he could use it. After several inquiries, he finally agreed to let the technology adjust again. A friend asked to adjust the size of several buttons on the homepage of the website. The other party told you that you can adjust the size yourself. The size you upload will be displayed on the homepage. This is completely deceiving a 3-year-old child. Anyone with common sense on the Internet knows that the size of various images on the page is completely determined by technical procedures, how can it be determined by the size uploaded in the background. After repeated questioning by my friend, the other party's answer was that your current size is just right and there is no need to adjust it.
The third discount: My friend didn’t want to get too entangled, so he decided to quickly prepare the backend, settle the payment, and let the company disappear as soon as possible. It turned out that at the bottom of the homepage, this website production company actually left a hyperlink to "Technical Support** Network Company", which could not be deleted through the backend.
When asked by a friend, the boss of the small company finally said shamelessly: "This must be kept. Didn't I tell you before? Otherwise, why would we work so hard to build a website?"
My friends were very angry: Aren’t you building the website just to make my money? After all the hard work, I can confidently place ads on my website? Then who should I ask for the money I paid? Is it possible that the migrant workers in the construction team can each have a third bedroom to themselves after the building is completed?
The friend started looking through the chat records at that time. When the other party saw that coercion was not enough, he switched to inducement. He also said, “It’s okay if you don’t reserve it. We don’t care about subsequent maintenance.” According to the industry regulations of website technology service companies, after making a website, one year of free technical services must be provided. However, the boss of this company once again shamelessly threatened him, turning the services he was about to provide into a threat. Employer leverage.
In anger, his friend still refused his unreasonable request. In his words, even if you spend money to build a new website, you must not promote such unqualified people and unqualified companies, otherwise you don’t know how many people will be deceived.
The author Zhiguo explains from a fair standpoint that there are many formal companies that provide professional services in China, and they have good professional standards and excellent service teams. China's Internet development is inseparable from these Internet service companies. But it does happen that a few fish turn into a big pot of soup, and this phenomenon is obviously getting worse. It's not surprising that one person encountered this kind of situation, but three people who wanted to build a website all encountered this kind of bad company. All we can say is that the probability is astonishingly high.
On the one hand, we hope that relevant departments can strengthen the service management of such companies; on the other hand, we still need to ask these service companies to respect themselves. Finally, I hope that Witkey websites such as Bajie.com can do rigorous service follow-up work. Although they only provide a trading platform, they charge service fees after all and are obliged to be responsible to their members!
Thanks to k0513 for his contribution