If you remember your user information, you can select "Forgot username or password" on the login interface, and then enter your user information according to the prompts to retrieve it.
If your account is bound to a mobile phone or email address, you can select "Forgot username or password" on the login interface, and then enter your mobile phone or email address for verification as prompted.
If you can provide some friend information that you have added before, let them search for the player account information in their friend list, and then help retrieve the account.
If you cannot retrieve your account through the game or the official website, you can provide customer service with as much account information as possible, such as user name, password, etc., and ask them to help retrieve your account.
If none of the above methods can recover your account, it is recommended to consider registering a new account.