How to get a full refund for King of Glory? Many friends want a refund after recharging money to buy skins on King.com, but they regret recharging money on King. So how to get a refund from King. Many friends are not very clear, so those who don’t know will follow. Let’s take a look at the 2024 method to refund the full amount of “Honor of Kings”.
1. iOS customers (Apple devices):
1. Log in to the Apple ID used when purchasing, check the purchase records in the account settings of iTunes and App Store, and find the corresponding order number.
2. Browse Apple’s official support page or contact Apple customer service directly to submit a refund request.
3. Detail the reason for the refund in the application to ensure that the application is made within 90 days of purchase. Refunds may not be available after the deadline.
4. After approval by Apple, the money will generally be refunded to the original payment method within a certain period of time.
2. Android customers:
1. If minors consume irrationally, parents can apply through Tencent Minors Parents Service Platform.
2. Enter the relevant interface of "What to do if your child consumes irrationally on the Internet", fill in the account information and complete the verification.
3. Follow the guidance to provide guardian information, ID card photos, and possible face recognition and other steps to confirm that the recharge behavior is done by a minor without permission.
4. Contact the customer service department, provide relevant recharge record screenshots, identification and in-game evidence, and discuss the reasons for the refund.
5. Once the application is verified and correct, Tencent will handle the refund. The full refund will usually be refunded within a certain working day after customer service review and confirmation.
ps: Recharges for adult players are generally not refundable unless there are special circumstances.
