How can Peace Elite refund the full amount for minors? Many children have recharged the game because they like the gorgeous and beautiful skins on the game. Later, they want to get a refund but don’t know how to refund it. Those who don’t know how to refund will follow the editor to find out. Let’s take a look at how to get a full refund for minors in “Peace Elite”.
1. Enter "Tencent Minor Parents Service Platform" and click [Children's Irrational Internet Consumption] .
2. Determine the account used for consumption with your child, select the account ownership according to the situation, verify and log in to the account.
3. After successfully logging in, click [Apply for Refund] and check the refund guide to understand the process.
4. Refund application must be initiated by the guardian. Please fill in the name and ID number of the child's guardian and perform facial recognition.
5. After entering the submission page, you need to fill in all the information on the page.
6. If you cannot complete it all at once, you can choose to save the page.
After saving and preparing the information within 7 days, you can enter the mini program and click [Refund Information to be Filled in] to continue submitting.
1. Applying for a refund can only be initiated by a guardian and requires you to verify your identity and facial recognition.
2. You need to understand the specific situation of your children's games and consumption, and provide ID cards, parent-child relationship certificates, and other auxiliary information to confirm the game consumption behavior of minors. After the information is provided, customer service will review it based on the submitted content and will use the Tencent customer service official account to respond to you.
3. You need to check the refund amount, agree and submit a parent notification letter, and the refund will be initiated after the final review by customer service. Refund restrictions: After a successful refund, the refunded account will not be able to log in to Tencent games and consumer applications, and the opened value-added services will be recycled.