The refund policy from Stardust is relatively clear and fair, providing players with a guarantee. When players encounter problems and need a refund, they can usually get a refund smoothly as long as they apply in accordance with the regulations and wait for the review to be approved.
Android refund methods
1. If players have already pre-ordered, they can do so before release.
2. That is, contact customer service before 00:00 on February 27, 2024 to apply for a refund.
i0S refund method
1. Pre-sales on iOS do not require payment before the game is released, just a subscription.
2. Players can find the game in App Store>Account>Your Name and cancel the pre-order.
ps : Refunds must be made within 24 hours of logging into the game for the first time;
And the total playing time in the game does not exceed 2 hours.