Guilong Tide will be officially released for public beta on September 13th, and the pre-download of the game will also be officially launched at 10 o'clock this morning. Do you know the specific requirements? The specific content brought to you below, interested players must not miss it!
Dear directors:
The public beta of "The Return of the Dragon" will be launched simultaneously on multiple platforms at 10:00 on September 13, 2024! The pre-download has been officially opened. Directors can follow the following guidelines to download and install the client in advance to help you smoothly play "The Return of the Dragon" 》.
➤ Download Guide
✦ Public beta open platform: PC, Android, iOS, three terminals interoperable
✦ Directors can go to the official website to download
➤ Equipment configuration requirements
In order to ensure that directors can get a better experience when installing the game, directors can refer to the following equipment configuration requirements:
✦ Recommended configuration
PC version
[Please reserve more than 55 GB of storage space]
CPU: intel i7 (9th generation)/Ryzen 3700 and above
Graphics card: RTX 2060/RX 5700XT and above
Running memory: 8G and above
Android
[Please reserve more than 20 GB of storage space]
System: System version 7.0 and above
Snapdragon 888, Dimensity 8200, Kirin 9000 and above CPU chips
Running memory: 8GB and above
iOS
[Please reserve more than 20 GB of storage space]
System: iOS 11.0 and above
iPhone 13 and above models, A14 and above iPad devices
Running memory: 4GB and above
✦ Minimum configuration
PC version
[Please reserve more than 55 GB of storage space]
CPU: intel i5 (9th generation)/Ryzen 2700
Graphics card: GTX 1060/RX 570
Running memory: 8G and above
Android
[Please reserve more than 20 GB of storage space]
System: System version 7.0 and above
Snapdragon 835, Dimensity 1000, Kirin 990 and above CPU chips
Running memory: 6GB and above
iOS
[Please reserve more than 20 GB of storage space]
System: iOS 11.0 and above
iPhone11 and above models, A13 and above iPad devices
Running memory: 4GB and above
➤Common installation issues
✦Problems related to client download
Q1: How to download the client?
A: You can go to the official website and select the corresponding client to start downloading.
Q2: During the download process, it prompts: The program cannot respond.
A: Please try to restart your computer or re-download the launcher.
Q3: When downloading and installing the launcher, or encountering anti-virus software interception during the game, or prompts: decompression failed.
A: If an anti-virus software interception prompt appears during downloading, installing, opening the launcher or playing a game, please click Allow or Trust the operation, or exit the anti-virus software.
Q4: When downloading a game, the download progress/speed is 0, or it gets stuck at a certain point and cannot continue downloading.
A: You can try shutting down and restarting or right-clicking on Guilongchao and selecting to open as administrator. Select Yes to reopen the launcher. After opening, you can try to update the game again.
✦Problems related to client installation
Q5: Which disk should the client be installed on?
A: The game client is installed in the launcher installation directory by default. To ensure your gaming experience, we recommend that you install the client on an SSD solid state drive.
Q6: The game is installed in other custom directories. Or how to start the mobile hard disk?
A: The game is installed to a custom directory or a mobile hard disk directory. When starting, you can click the Settings > Select Other Folder button in the upper right corner to try to start the game.
Q7: During the launcher installation process, it prompts: game file verification error, game loading, black screen, etc. Click Retry to try to solve the problem.
A: If you encounter the above problems, you can try to close the game client and click the Settings > One-click Repair button in the upper right corner of the launcher interface to try to solve it. If you keep getting errors, please try to reinstall the launcher.
Q8: During the game installation process, it prompts: The game file failed to decompress.
A: ① Please confirm the remaining space on the game installation disk. If the remaining space is insufficient, it is recommended to clear the remaining space and then reopen the launcher to update the game.
② If there is enough space left, please confirm whether anti-virus software is installed, and confirm whether the relevant files in the game installation path are blocked. If so, please try to cancel the blocking, or trust the file, or exit the anti-virus software and reopen it. game.
③ It prompts that an exception has occurred. If retrying the first two steps fails, it may be that the file is occupied due to the anti-virus check. You can restart the operating system, restart the launcher and click the Settings > One-click Repair button in the upper right corner of the launcher interface to try to solve the problem.
Q9: Why sometimes the update progress does not move and the update is not downloaded?
A: During the process of downloading the update, local file processing will be performed, and the progress bar will not be updated at this time. Please wait patiently if you encounter this problem. Or if you exit during the update process, opening the client locally again will process the files downloaded before closing. Please wait patiently.
✦Problems related to client startup
Q10: When opening the launcher or starting a game, it prompts: The version of this file is incompatible with the running Windows version.
A: Please confirm whether the Windows system meets the adaptation requirements for game support. If the device performance is low, it may be unable to install, unable to start, black screen, stuck, etc.
PS: Windows 7 operating system needs to reach Windows 7 Service Pack 1 version (Service Pack SP1) to support games. (Default system viewing path: Start->Control Panel->System and Security->System) If your system does not meet the standards, it is recommended that you reinstall Windows 7 Service Pack 1 or above.
Q11: There is no response when clicking the launcher.
A: There is no response after double-clicking the launcher. It may be because your current permissions are insufficient. Please also confirm that you are currently using an administrator account. If you are sure that you are an administrator account, you can try right-clicking on Guilongchao and select Open as administrator and select Yes. If the problem you encounter still cannot be solved, please report the problem you encountered through the official customer service email or contact Longchao Pavilion Welfare Officer-Biaozi.
Q12: Tip: After the launcher is started, a network error is prompted.
A: When the launcher prompts a network error, please confirm that the network is available, such as checking DNS and whether there is a proxy setting; you can try to unplug the power supply of your optical modem and turn it on again after 1 minute.
Q13: When updating the game, it prompts: There is insufficient disk space. It is recommended to clear the space and try again.
A: Please confirm the remaining space on the game installation disk. If the mobile version is less than 20G or the PC version is less than 55G, it is recommended to clear the remaining space and reopen the launcher to update the game.
Q14: Does the launcher interface display size exceed the screen?
A: Please check the dpi setting and adjust the scaling ratio smaller, such as 1080P resolution, and the screen setting scaling should not exceed 125%.
Q15: Game account login abnormality
A: Please check whether there are non-alphabetic characters in the installation directory. If so, it may be that the system environment does not support Unicode encoding. You can move the game to an all-English directory and then open the launcher's settings page to modify the game directory.
Q16: After upgrading the old version of the game to the new version, the game goes black after clicking Start Game?
A: You can try clicking the settings button in the upper right corner of the launcher to open the settings panel, click one-click repair, and then restart the launcher.
Q17: What should I do if the game is stuck on Healthy Game Advice and the screen goes black?
A: Please wait patiently for a while. If there is no response for a long time, you need to exit and restart. Just click One-click Repair in the settings in the upper right corner of the launcher.
Q18: After downloading and installing the game package, how to deal with the error when clicking Start Game?
A: It may be that the anti-virus software checks for false positives, causing the game files to be quarantined. You can check the computer anti-virus software and manually trust the downloaded game files.