OpenAI's ChatGPT and Sora suffered widespread outages and were inaccessible to users around the world, causing widespread concern. OpenAI officials responded quickly, saying that they had identified the problem and were working hard to fix it. The incident lasted for several hours and had a serious impact on users who relied on OpenAI services. It also once again raised concerns about the stability of AI services.
OpenAI's two flagship products, ChatGPT chat assistant and Sora video generator, suffered a large-scale "network outage" on Wednesday, and users around the world were temporarily unable to access them. OpenAI officially issued a statement on the X platform, stating that the problem has been locked and is working hard to fix it.
According to analysis, the “culprit” of the ChatGPT outage may point to Apple. Just yesterday, Apple released new software versions for iPhone, iPad and Mac. One of the important updates is the deep integration of ChatGPT function into Siri.
Today, with the exception of a few countries, a large number of Apple devices around the world are flooding into system updates. The ChatGPT function of the new version of Siri will undoubtedly bring a huge load to the OpenAI server, eventually causing the server to crash.
OpenAI confirmed that its AI chatbot ChatGPT is experiencing a global outage. Not only are users unable to access it normally, but the integration of iOS 18.2 and Siri is also affected.
The outage lasted for more than three hours, causing considerable trouble to millions of users who rely on OpenAI services. Back in June this year, ChatGPT also suffered an outage that lasted for more than five hours, which caused users to worry about the stability of the OpenAI service. However, thankfully, ChatGPT has resumed normal access at around 11 o'clock Beijing time.
This incident once again highlights the huge demand for computing power of AI services and the challenges that may arise from sudden traffic surges. The cooperation between Apple and OpenAI was originally intended to improve user experience, but it unexpectedly caused unexpected "side effects." How to balance technological innovation and service stability will become a question that OpenAI and other AI companies need to seriously consider. In addition, this also reminds us that while enjoying the convenience of AI technology, we must also remain vigilant about its potential risks.
This incident reminds AI companies that while pursuing technological progress, they need to pay more attention to service stability and the ability to respond to emergencies to ensure user experience and service reliability. Only by striking a balance between technological innovation and service stability can we better promote the healthy development of AI technology.