Salesforce announced the launch of Einstein Copilot, a customized AI assistant for CRM, which is currently in public testing on Sales Cloud and Service Cloud. The assistant leverages company data to generate more precise and personalized responses, significantly improving the user experience. This move aims to provide Salesforce users with smarter and more efficient CRM services and enhance their competitiveness. Currently only US data storage and English language are supported, and will be expanded to other cloud services and language support in the future.
Salesforce announced the launch of Einstein Copilot, a customized AI assistant for CRM, and has launched public testing on SalesCloud and ServiceCloud. The assistant combines company data to generate responses, provides more precise and customized functionality, and supports US data storage and English language. It will also be expanded to other cloud services in the future.The launch of Einstein Copilot marks an important step for Salesforce in the field of AI, bringing new possibilities to customer relationship management. In the future, with the improvement of functions and expansion of language support, Einstein Copilot is expected to become a benchmark product in the CRM field.