Salesforce plans to recruit more than 1,000 employees to promote product sales and marketing in order to vigorously develop its newly launched generative AI agent product Agentforce. This move shows Salesforce's strong confidence in AI technology and its huge expectations for Agentforce's future market potential. Agentforce's ability to perform customer support and sales development tasks without human intervention is expected to bring new growth points to Salesforce. This recruitment also reflects the current booming development of the AI industry and the huge demand for related talents.
Salesforce CEO Mark Benioff expressed satisfaction with Agentforce's market feedback and believed it had "tremendous motivation". This massive recruitment, and the innovation of Agentforce products themselves, all show that Salesforce is actively seizing the generic AI market and trying to apply AI technology to a wider range of business scenarios through its powerful customer relationship management network. The launch of Agentforce and Salesforce's active layout will undoubtedly have a profound impact on the entire AI industry.
Salesforce recently announced that it will recruit more than 1,000 employees in the future to support the sales of its newly launched generative AI agent products.
CEO Marc Benioff said in a message that the recruitment campaign aims to make the most of the “huge momentum” brought by the product. It is worth noting that this product called "Agentforce" was just released two weeks ago, and Benioff said he has received enthusiastic feedback from customers.
As the world's largest provider of customer relationship management software, Salesforce has made major adjustments to its AI strategy this year and has begun focusing on developing smart agents that can complete tasks independently, which can provide customer support or sales without human supervision Development. The initial price for this product is about $2 per conversation.
Over the past two years, San Francisco-based Salesforce has worked to control sales costs, including laying off employees and driving some customers to use more self-service or third-party purchase options. As of the end of January, Salesforce had a total of 72,682 employees.
Currently, other software companies such as ServiceNow and Microsoft are also actively developing independent agent products. Benioff has repeatedly slammed Microsoft's AI efforts, pointing out that its "Co pilot" product has performed disappointingly when delivering to customers.
After Salesforce released the recruitment news, its stock price also rose, up about 1.5% on Friday and climbed 2.5% again to a record high of $322.81. Salesforce shares have risen 18% this year as of Thursday's close.
Key points:
Salesforce plans to recruit 1,000 employees to focus on the sales of the newly launched AI product Agentforce.
The new product, Agentforce, is able to complete customer support and sales development tasks without supervision, with an initial price of $2 per conversation.
Salesforce's share price hit a record high after the recruitment news, with the stock rising 18% this year.
In short, Salesforce's large-scale recruitment and the successful release of Agentforce products indicate the company's strong advance in the field of AI, and its future development deserves continued attention. The rise in stock prices also reflects the market's positive recognition of the Salesforce AI strategy.