A recent survey revealed positive attitudes to consumers towards the application of artificial intelligence in the healthcare field. Despite some reservations, most consumers are optimistic about the potential of AI technology to improve healthcare. Data shows that 53% of respondents believe that AI can significantly improve access to health care, while 46% of consumers believe that AI can help reduce health care costs. These findings show that the public is full of expectations for the application of AI technology in the medical field and believe it may lead to substantial improvements.
The survey also highlights consumers' emphasis on transparency. Up to 83% of respondents believe that healthcare providers must fully disclose relevant information when using generative AI technology. This need for transparency reflects the public's concern about ethical and security issues in the application of AI technology. Consumers want to have a clear understanding of how AI technology works, potential risks, and how to protect their privacy and data security when using it.
Although consumers are optimistic about the potential of AI technology, the survey also reveals some reservations. Some consumers have expressed concerns about the accuracy and reliability of AI in healthcare decision-making, especially when it comes to complex or sensitive health issues. In addition, some people are concerned that the widespread use of AI technology may lead to the dehumanization of medical services and reduce direct interaction between doctors and patients.
Overall, the survey shows that consumers are open to the application of AI technology in the healthcare field, but also want to see more transparency and regulatory measures. As AI technology continues to evolve, healthcare providers need to find a balance between technological innovation and patient trust to ensure that AI technology can truly bring welfare to the public.