In addition to short video sharing social services, Kuaishou has also added a new shopping mall to keep up with the needs of market users. Here, users can learn about product details in the form of short videos, place orders with one click to buy what they want, and get the goods from merchants. It doesn't matter if you don't want to deal with it. You can read the tutorial shared by the editor and apply for platform customer service intervention and let the official customer service solve it.
1. Open the Kuaishou app and click My Order on the Kuaishou Store interface.
2. Select the order that requires platform intervention, click on the refund details after entering, and then click on the platform to intervene.