What should I do if I can’t receive the rewards from the Genshin Impact Travel with Friends?
1. After entering the event, many players have completed the task of joining the "Genshin Impact" WeChat game circle and following the "Genshin Impact" official account, and then after receiving the rewards, they found that there was no redemption code in the reward record.
2. This situation is caused by the influx of too many players into the web page, causing the website to crash.
3. The official is currently fixing this problem. Players who have already received it should not worry. You can wait a while and log in to the website to try again.
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