When we shop online, most express delivery is delivered by the nearest Cainiao Station courier. However, many couriers will directly store the express delivery in the express cabinet without the consent of the consignee. So how can we set up a ban on express delivery? How about placing it in Rookie Station? Let’s take a look!
1. Open the Cainiao app (formerly known as Cainiao Wrap) on your mobile phone and find the [Service Center] on the [My] page;
2. Click [Online Consultation] in the lower right corner to search for customer service;
3. Enter relevant questions, such as "How to prohibit express delivery", "How to set up or cancel self-pickup locker collection", and click [Set my harvesting method];
Tips: If "Set my delivery method" is not displayed, you can follow the Taobao tutorial below to set it;
4. Select the [Cainiao Station] item to enter the Cainiao Station storage options;
5. Select the [Require door-to-door delivery] option and click [Save Settings] to avoid the express delivery being stored in Cainiao Station;
6. Open the mobile Taobao app, find the [Rookie] service on the [My Taobao] page;
7. Click [My] in the lower right corner to enter the personal settings;
8. Select the [Receiving Preference Settings] item to enter the modification of harvesting preferences;
9. Select the [Cainiao Station] service that needs to be set up, and finally repeat step 5 to complete the operation;
10. Similarly, in order to prevent the courier from storing the express delivery in the Cainiao smart cabinet, you can also select the settings and change it to [Prohibit storage].