What should I do if Diablo 4 crashes with a gray screen? Introduction to the solutions for Diablo 4 that crashes with a gray screen

After the Diablo 4 game was launched, many friends encountered various problems during the game. In this issue, the editor will introduce to you the solution to the gray screen crash in Diablo 4. Those who encountered this problem Friends, let’s take a look with the editor.

Introduction to the solution to the gray screen crash in Diablo 4

What is the gray screen problem:

The problem with the gray screen is that when the game is started, a gray program occupies the full screen. After a while, it disappears again, and Battle.net displays [Start Game] again.

Solution: modify the folder

There are some conflicts between the new version and the old version, so the way to solve the problem is:

1. Find his properties file in Diablo 4 (XXX drive:Userswin10DocumentsDiablo IVLocalPrefs.txt).

2. Open the local preview.txt with a notebook and change the number of the following command to 1": "1" with DisableChromaEffects. If not, add this paragraph.

3. Save the file and then restart.