As an intelligent service platform, the new XCMG e-repair app can help customers quickly and easily solve maintenance, accessories and other issues. Users can use this function to quickly locate machine faults and obtain targeted maintenance solutions. Users need to register with their real names. After registering, you can enjoy one-on-one technical support.
1. Based on the user's location information and service type, it will intelligently match the service site closest to the user and the most suitable;
2. Ordering original spare parts online avoids users’ time-consuming and laborious process of finding spare parts;
3. Spare parts ordering supports online payment, and users can enjoy a fast and safe purchasing experience.
1. Query all maintenance records of your machine, including time, location, maintenance content, etc.;
2. Effectively help users understand the maintenance history and machine status, so as to take better maintenance measures;
3. There are also some other practical functions, such as warranty inquiries, FAQs, etc.
1. Order accessories and make an appointment for maintenance services through the mobile app anytime and anywhere to avoid traveling back and forth;
2. Help users save a lot of time and energy, and provide users with great convenience;
3. When ordering accessories or making an appointment for maintenance services, users can enjoy XCMG’s original service quality guarantee.
1. Query the real-name certification information of technicians through the system to ensure high-quality professional technical services;
2. It provides users with a new service experience, marking XCMG’s successful practice in digital transformation;
3. It not only solves the actual problems of users, but also provides a better service experience, bringing convenient, efficient and safe services to users.