1. Committed to helping citizens solve various problems they encounter in life. Citizens can express their opinions and suggestions through this platform;
2. Including but not limited to product quality, service quality, price and other issues, online complaints and appeals can also be made;
3. The platform is convenient, efficient, transparent and can protect the rights and interests of citizens.
1. Citizens can use this platform to express their opinions and suggestions, communicate with relevant companies or government departments to report problems with businesses and services;
2. Before submitting a question, citizens need to provide some necessary information, such as product name, store name, service type, etc.;
3. For some situations involving illegal and unreasonable behaviors, you can directly apply to the supervision and management department for handling.
1. When submitting a complaint, citizens need to provide sufficient evidence and description to prove the existence of the problem;
2. It also provides citizens with some useful resource sharing, such as business information, product information, reviews, etc.;
3. It allows citizens to understand and purchase goods more conveniently and quickly, improving the efficiency and quality of shopping.
1. The platform will also provide professional rights protection services to provide citizens with better legal services;
2. Citizens can use this platform at any time and place without waiting or queuing, and can solve problems faster;
3. The platform provides open and transparent services, so citizens can have a clearer understanding of how issues are being handled.