Amazon Rufus

Download the Amazon Rufus Shopping Assistant. If you want to achieve convenient and efficient shopping services on Amazon, you might as well try the Amazon Rufus Assistant launched by Amazon. It can help users find corresponding products and purchase them easily with one click.

Introduction to Rufus Shopping Assistant

Amazon (AMZN) is adding an artificial intelligence shopping assistant to its retail stores to help customers better compare different products and answer queries more complex than keyword searches. It is understood that this shopping assistant called Rufus is still in the testing stage and is only available to "some users who use Amazon's mobile app."

Amazon says Rufus can answer questions like "What's the difference between trail running shoes and road running shoes?" or "What's a good gift for Valentine's Day?" You can also ask questions about specific products on Amazon, such as "Is this jacket machine washable?" The chatbot will provide answers using information from product listings, customer reviews, and community Q&A.

For years, shoppers have manually entered keywords or product names into Amazon's search bar, looking for specific items or looking for items based on their characteristics. With the launch of OpenAI's ChatGPT and other generative AI-based tools that can cascade products based on conversational text and make recommendations and comparisons at any time, Amazon's functionality suddenly looks outdated.

Features of Amazon Shopping Software

1. Product features

Amazon Shopping offers app-only features to make shopping on Amazon faster and easier than shopping on your desktop.

2. Never miss a delivery

Get real-time tracking and delivery notifications so you know where your package is and when it will arrive.

3. Know exactly what you want to buy

A complete 360° product view lets you see your project from every angle. "View Your Room" makes sure it works using your phone's camera and VR so you can see it in your space.

4. We will notify you when products are on sale

Just click the heart icon to save an item to your list and we'll alert you of the fee drop so you never miss a deal.

5. Never forget the password

Save time by experiencing safe sign-in. If you prefer to log out, use facial or fingerprint recognition to log back in.

6. Contact us when it’s right for you

Real-time chat support is open 24 hours a day, 7 days a week. Once you start a chat, it stays there for 24 hours, so you don't have to restart your support meeting.

7. We will find it for you

Don't know the brand of an item or where it goes, but what about it? Just click the scan icon in the search bar, take a photo of the item or its barcode, and we'll find it for you.

8. Product description

Browse, search, view product details, read reviews and purchase millions of products. Our products can be delivered to more than 100 countries within 3-5 days. Whether you're shopping for gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more features than your desktop shopping experience on Amazon.