Download Rufus Shopping Assistant. Recently, Amazon launched Rufus Shopping Assistant, which can better help users achieve one-click shopping and easily purchase the products they need. It is also very simple to use. You only need to enter questions in Amazon to interact with Rufus.
According to Amazon, Rufus has been trained on product catalogs, customer reviews, community Q&A forums, and other online sources to engage in conversations with customers and help them at every stage.
Customers can interact with Rufus by typing or speaking questions into the Amazon App's search bar. The assistant will appear in a chat interface at the bottom of the screen, where users can ask follow-up questions and view suggested related questions.
The assistant is currently in beta, and select U.S. customers can experience it on the Amazon App on Android and iOS platforms. Amazon plans to gradually expand the pilot area in the coming weeks.
At that time, Amazon previewed the Alexa voice assistant that integrates generative AI, which is more human-like than the existing one: it can understand the potential meaning of language and can also sense emotions from the user's tone of voice.
1. Product features
Amazon Shopping offers app-only features to make shopping on Amazon faster and easier than shopping on your desktop.
2. Never miss a delivery
Get real-time tracking and delivery notifications so you know where your package is and when it will arrive.
3. Know exactly what you want to buy
A complete 360° product view lets you see your project from every angle. "View Your Room" makes sure it works using your phone's camera and VR so you can see it in your space.
4. We will notify you when products are on sale
Just click the heart icon to save an item to your list and we'll alert you of the fee drop so you never miss a deal.
5. Never forget the password
Save time by experiencing safe sign-in. If you prefer to log out, use facial or fingerprint recognition to log back in.
6. Contact us when it’s right for you
Real-time chat support is open 24 hours a day, 7 days a week. Once you start a chat, it stays there for 24 hours, so you don't have to restart your support meeting.
7. We will find it for you
Don't know the brand of an item or where it goes, but what about it? Just click the scan icon in the search bar, take a photo of the item or its barcode, and we'll find it for you.
8. Product description
Browse, search, view product details, read reviews and purchase millions of products. Our products can be delivered to more than 100 countries within 3-5 days. Whether you're shopping for gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more features than your desktop shopping experience on Amazon.