Feige Intelligent Customer Service App is a very efficient and convenient online office service software. It has many practical tools in the application, allowing you to easily use it to communicate with customers, or to provide more convenient consultation services with customer service. Feige Intelligent Customer Service Application is both an office service software and a user service software. Customers and users can easily and conveniently create work orders or obtain services online, and it also provides enterprises with a convenient workflow.
1. Committed to building a better comprehensive communication platform and creating comprehensive customer contact solutions for enterprises;
2. Provide enterprises with one-stop services in all aspects of customer contact from the three levels of customer contact scenarios, behaviors and applications;
3. The platform integrates voice call center, full-scenario online intelligent customer service and work order system, which can greatly improve work efficiency.
1. Integrate CRM, AI robot reception and more than ten different chat information access channels to connect your global customers without any barriers;
2. Brand-new voice call center function, independent research and development technology breaks down barriers and can automatically call and remind customers, which is convenient and reliable;
3. Baidu BCP, Enterprise WeChat, and WeChat official accounts can also be accessed through third-party channels, achieving multiple goals with one stone and better operations.
1. Embedded CRM system, higher-end seamless connection with enterprise CRM, important customer information will not be lost;
2. Customizable fields make it easy to manage customer information and truly ensure personalized customer needs;
3. Improve the company's work process, connect various departments in an orderly manner, and allow leaders to understand customer dynamics in real time.
1. It is a very useful online customer service tool that provides you with rich customer service functions and is easy to use;
2. It can provide users with convenient customer service assistance and more convenient online operations, which is quite perfect;
3. It can help users solve most problems and make the operation more convenient for users.
Feige Intelligent Customer Service Application has very smooth functional operations and many convenient tools, making service consultation and mobile office more efficient. The software provides a new online office process, making work more convenient and labor-saving.