Zhongjie after-sales platform app
v1.0.6
Zhongjie After-sales Platform app is a comprehensive after-sales service management platform based on mobile terminals, aiming to provide customers with more efficient, convenient and high-quality after-sales services. Through the mobile terminal, the after-sales service system is integrated into one, making it convenient for customers to check the after-sales service progress, raise after-sales service needs, feedback product problems, etc. anytime and anywhere, providing customers with complete after-sales service guarantees.
1. Including after-sales warranty, product testing, maintenance services, accessories purchase, after-sales solution consultation, etc.;
2. Provide rich service content and provide customers with multi-faceted and all-round after-sales service support;
3. Customers can apply for after-sales service, consult, give feedback and other operations conveniently and quickly.
1. It has a simple, lightweight and easy-to-use operation interface to improve after-sales service efficiency and customer satisfaction;
2. Conduct data analysis and mining based on customer after-sales service feedback and product problem feedback;
3. Provide timely feedback on after-sales service progress and service results. Customers can check the after-sales service progress anytime and anywhere.
1. Help enterprises better understand market demand and product problems, and improve after-sales service quality and customer satisfaction;
2. It has a safe and reliable data protection mechanism to provide customers with security guarantees and ensure that customers’ private data will not be leaked;
3. Integrate the after-sales service system through the mobile terminal to eliminate offline processes such as taking numbers and queuing.
1. Comprehensive, convenient and efficient after-sales service support eliminates many difficulties and inconveniences faced by customers in after-sales service;
2. Data analysis and mining, providing enterprises with various information such as customer feedback and product issues, to increase the core competitiveness of enterprises;
3. The technical team of Zhongjie Company is responsible. The technical team has been committed to providing the best and most efficient technical services.
