WeLive online customer service system is an enterprise-level online customer service system with a compact program. The user interface is very beautiful, and the online customer service system is easy to install and use. Main features:
1. Online customer service system based on PHP + MySQL + Ajax technology;
2. Users install it on their own server or virtual host, and can call it on any website or page after installation;
3. The front desk is bilingual in Chinese and English, automatically switching according to the language of the user's browser or specified by the administrator;
4. Customer service staff communicate with different visitors simultaneously through multiple windows;
5. Customer service personnel are managed in groups, and customer service personnel can be added without restrictions;
6. The new information window flashes, information prompt sounds, colors, emoticons, etc.
Several major advantages of WeLive:
1. Free to install and use independently, no need to register an account on Wingtech Network;
2. Bilingual in Chinese and English, foreign trade enterprises can be used for external services, and of course more languages can be added;
3. Small, fast, safe and stable, it can be called on multiple websites or pages once installed;
4. The automatic maintenance function of conversation records keeps less data and improves database query speed....
Comparison of improvements between WeLive version 2.1.0 and version 2.0.0:
1. Add the kick-out function of the customer service operation panel to prevent silent visitors from occupying server resources for a long time;
2. Add special customer service functions, such as: QQ, MSN, Skype;
3. Add customer service category description to facilitate the addition of static display content, customer service opening hours, contact numbers, etc.;
4. Add a quick query function for IP address in the customer service operation panel (IP address database file needs to be uploaded);
5. Fixed the problem that sometimes the system prompt information is lost;
6. Fixed the problem that the color and font button status of the visitor's small window in the customer service operation panel are displayed out of sync.
Expand
