Similar to an intelligent robot program, it is displayed in the interface of a chat dialog box. By entering questions or clicking on hyperlinks in the chat record, you can obtain the information that visitors need to know. The system automatically retains user access information and operation records. There are detailed settings and query modules in the background.
Applicable fields:
- Unmanned customer service system
- Self-service question and answer system
- Intelligent robot development
- Document and resource management system
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Basic functions:
- Set the display parameters of the dialog interface
- Set up various display ads
- Display different welcome messages based on the number of visits
- Integrate with other programs. For example: You can query the posts of the designated forum when there is no answer.
- Customize the system display name. Such as: XXX website secretary, robot Q...
- Default question settings. When visitors open the page, they will see a set of hyperlinks such as FAQs and more.
- One question can correspond to multiple answers
- One answer can correspond to multiple questions.
- The answer can be a string of text, JS code, or PHP code
- Keyword function, if the retrieved answer contains specified words, it will be automatically converted into a hyperlink. After clicking, the URL will pop up, or it will lead to a deeper answer.
- Issue tracking. If no answer is found to a question asked by a visitor, it will be automatically fed back to the administrator.
- Visitor record query function.
- Visitor information query function. Record information such as geographical location and browser
