Daystar WeChat fault repair reporting system Servicedesk can be used as an enterprise fault reporting platform.
The basic process of the system is:
1. Users follow the public account to submit applications.
2. The system administrator dispatches orders,
3. Engineer takes orders
4. Engineer maintenance
5. User evaluation (optional)
The system uses WeChat public account notifications. When there are new orders, reminders are given through WeChat. Therefore, the official use of this system requires enterprises to register a WeChat official account.
This system supports secondary identity verification and is also suitable for use by universities, hospitals and other organizations. When two-factor authentication is enabled, the user needs to verify the student's name and student number when applying for courses for the first time.