efir

EFIR: Advanced Complaint Management Solution

EFIR is a pioneering complaint management platform built on the MERN stack, enhanced with cutting-edge generative AI (GenAI). This project revolutionizes the legal process by significantly reducing system lag and streamlining complaint handling with advanced technologies. Designed with security at its core, EFIR offers a dual-portal system for both regular users and super users like judiciary and police, ensuring precise tracking and efficient processing of legal complaints.

? Key Features

1. Dual Portal System

   • Regular Users: Securely file complaints and submit evidence. Each user is assigned a unique identification number for accurate tracking.
   • Super Users (Judiciary and Police): Access and manage complaints with automated notifications, classified dynamically from the optimized database.

2. Enhanced Security

   • Token-Based Authentication: Secure sessions using JWT, ensuring that only authenticated users can access the system.
   • Base64 Encryption: Protect sensitive information, including digital evidence, with advanced encryption techniques.
   • Socket-Based OTP Validation: Secure login and actions with OTP verification, adding an extra layer of security.
   • bcryptJS: Encrypts digital evidence, ensuring data integrity and protection.

3. Generative AI Integration

   • Legal Advice: Leverage generative AI to provide users with preliminary legal advice, streamlining the decision-making process.
   • Smart Filtering: Automate the classification and filtering of complaints, allowing super users to handle cases more efficiently.

4. Intuitive User Interface

   • User-Centric Design: Developed with React, the UI is designed to enhance user engagement and productivity.
   • Modularized Components: Optimized performance and reduced bundle size by modularizing components, ensuring a smooth and responsive user experience.

5. Efficient Notification System

   • NodeMailer: Automates email notifications, keeping users and super users informed of complaint statuses and updates.

6. Performance Optimization

   • Automated Response Time Reduction: Gemini AI automates processes to reduce response times, enhancing system efficiency and user experience.

Technology Stack

Frontend:

• ReactJS: Powers the dynamic and responsive user interface, enhancing user engagement.
• Gemini AI: Integrates generative AI for smart filtering, legal advice, and automated processes.

Backend:

• NodeJS: Provides a scalable backend infrastructure, handling multiple requests efficiently.
• ExpressJS: Streamlines server-side routing and middleware management, making the backend more efficient.
• Socket.io: Facilitates real-time, socket-based OTP validation, enhancing security.
• NodeMailer: Handles automated email notifications, ensuring timely communication.

Database:

• MongoDB: A robust NoSQL database that stores and manages complaint data securely.
• Mongoose: ODM for MongoDB, simplifying data modeling, validation, and interaction with the database.

Security:

• JWT (JSON Web Token): Manages secure authentication and session management.
• bcryptJS: Secures digital evidence by encrypting sensitive information.
• Base64 Encryption: Adds another layer of security by encrypting data for secure storage and transmission.

? Installation & Setup

Prerequisites

• NodeJS (v12 or above)
• MongoDB (Ensure MongoDB is installed and running locally or remotely)

Steps to Install

1. Clone the Repository

   git clone https://github.com/shubhamshinde6762/efir.git
   cd efir

2. Install Dependencies

   npm install
   cd client
   npm install
   cd ..

3. Environment Variables Create a .env file in the root directory and configure the following variables:

   PORT=5000
   MONGO_URI=your_mongodb_uri
   JWT_SECRET=your_jwt_secret
   EMAIL_USER=your_email_address
   EMAIL_PASS=your_email_password

4. Run the Application

   npm run dev

   Access the platform at http://localhost:5000.

Usage Guide

1. User Registration & Authentication

   • Sign up with secure login credentials, protected by token-based authentication and OTP validation.
   • JWT ensures secure sessions and controlled access.

2. Complaint Management

   • Regular users can securely file complaints and submit evidence.
   • Super users (judiciary and police) receive automated notifications and can manage complaints efficiently.

3. Generative AI Assistance

   • Receive preliminary legal advice and smartly filter complaints using AI, reducing processing time.

4. Data Security

   • All data is encrypted and securely stored in MongoDB, with bcryptJS ensuring the security of digital evidence.

Contact

For any inquiries or suggestions, reach out to the team:

• Shubham Shinde: LinkedIn | GitHub

Join us in revolutionizing the legal process with EFIR!