Among SEO order-taking skills, we must learn to listen to customers and understand their words. Only if you learn how to listen to others and how to understand the meaning of their words can we make appropriate and accurate strategies. To effectively obtain orders, the Foshan Qingfeng team will share the following:
1. The importance of learning to listen
1. Learn to listen and respect the speaker: In the continuous practice of running orders, we not only need to respect the customer's opinions, but also need to understand the customer's opinions. Learning to listen to the customer's words not only reflects our respect for the customer, but also explains The importance we attach to things and how polite we are, from a subconscious point of view, no matter what kind of customer it is, especially a big customer, the first impression is very important. Dressing can only show your image, and expression can only show how much you have. Learning to listen to others is the inner quality we should have.
2. Listening can give us insights into customer psychology: Customer speech can not only express the customer's understanding and importance of things, but also how much the customer attaches importance to things. The more customers speak, the more we can observe the customer's heart and customer needs. What is the customer's intention to invest, and how well the customer understands what we are talking about, we can only understand it from the customer's words, and only in this way can we make targeted strategies.
3. By listening, we can also observe other customers’ worries: In the process of constant contact with customers, we can not only know the customer’s opinions on our affairs from the customer’s words, but also discover the customers’ worries about this matter. From the business side, if you can solve the customer's problems, it will be twice the result with half the effort for us in accepting orders.
4. Listening can also promote the process of our work: If you have achieved the above three points, then when the order is promoted, we should listen more to the opinions of customers. After all, customers are the most professional about products. Only we can continue to communicate with them. Only when customers contact us can we learn more about their product knowledge, and only if we have enough knowledge can we do a better job in SEO.
2. To what extent do we need to understand what our customers say?
1. Understand customers’ views on SEO: SEO is an emerging industry after all, and many customers do not understand SEO. If you want to take orders, you must understand how much the customers know about SEO through conversations with customers. If the customer has no understanding of SEO at all, If they don’t understand, we need to explain it to our customers. If the customer understands, it also depends on how much they understand. From the actual order-taking process, we should all know that it will be much easier for us to take orders from customers who understand SEO. This completely depends on our level of technical expression.
2. Understand customers’ attitudes towards online promotion: In the actual process of receiving orders, many customers may not understand online promotion, and may not even have their own web pages. Those who have web pages may not have done any promotion, let alone SEO? From the perspective of receiving orders, undeveloped customers should be our best customers, but they are also the most difficult customers to receive orders. This requires us to constantly contact and communicate with customers to improve their thinking. to the extent of internet marketing.
3. Understand the customer’s investment perspective on advertising: Many customers may be doing advertising, such as magazines, yellow pages, or even B2B portals. It can be said that they attach great importance to advertising and are very willing to invest, but they have not found the corresponding response. Internet companies for publicity, and even looking for Internet companies, the investment is large and the return is small. Customers may currently have lost confidence in online advertising, especially many customers have doubts about online advertising after doing Baidu bidding. , then the intervention of SEO is a good choice for customers, so we need a large number of cases to show and explain to customers, so that they can better understand that there is another way of online marketing.
Summary: Learn to listen to the words of customers. Only when we actually place orders can we have a deeper understanding of customer words. Therefore, the Foshan Qingfeng team recommends that everyone not stay at home all the time. If you want to receive better quality orders, Only when you leave the house and run can you experience life better.
Copyright: Please keep our link http://www.07577.com for reprinting. All rights reserved. Piracy will be investigated! ! !
Thanks to Foshan Website Construction for your contribution