IT House reported on October 17th that Google Search’s experimental AI function “Overview” has once again caused trouble. This function has been criticized for providing incorrect and harmful search results, and its latest mistake even led to the death of a A game developer's personal phone number was mistakenly published.
Rogelio Delgado, senior environment artist at Skybound Games, shared on social media A 2017 M-rated open world survival game developed by Funcom Studio, the studio behind Dune: Awakening. The parent said he found Delgado's phone number through a Google search because Delgado had worked at Funcom eight years ago.
After a "somewhat tit-for-tat and awkward conversation," the parent eventually apologized, explaining that his assistant found the number and that he was unaware that Delgado no longer worked at Funcom. The parent then sent Delgado a screenshot showing that Google's AI Overview listed his personal phone number as Funcom's primary office number.
Delgado was furious, saying: “The only reason I can think of for this to happen is that my resume has my phone number on it, and it lists me as a former Funcom employee… But what about Google AI? Coming to the conclusion that this is the phone number of the company's office in Norway... and telling people so confidently about it, I'm stunned @GoogleAI gets it right."
Some netizens discovered that Google AI actually obtained the phone number from the wrong business platform LeadIQ. Google should obtain the correct information from Funcom's public contact information page.
IT House notes that this is not the first time that Google’s AI has caused controversy. Earlier this year, the Overview function was strongly criticized for providing ridiculous search results, such as suggesting that people add glue to pizza and saying that rocks are a healthy food. snacks, and recommending suicide to depressed people.