On October 20, at the 2024 Fintech Conference Parallel Forum "AI Reshapes Finance and Security Governance", Zhou Yanli, former deputy secretary and vice chairman of the Party Committee of the China Insurance Regulatory Commission, delivered a keynote speech. While affirming the significance of the application of large model technology in the financial and insurance industry, Zhou Yanli called on the industry to pay great attention to the potential risks brought by the introduction of artificial intelligence technology in the insurance industry. "The insurance industry should unite relevant technical experts and security experts to jointly formulate national standards, industry standards and group standards applicable to the insurance industry to ensure that the application of artificial intelligence in every aspect of the insurance business meets safety requirements," he said.
"The potential risks brought by the introduction of artificial intelligence technology in the insurance industry should not be underestimated." He called on the industry to attach great importance to three aspects, namely, customers' personal privacy and data security risks; how artificial intelligence technology can ensure the fairness, transparency and accountability of the decision-making process. Interpretability, rather than over-reliance on algorithms and other issues; insurance companies focus on user experience and business value creation, and should better combine the innovative technology of artificial intelligence with the business objectives of insurance companies, so as to apply new technologies such as AI large models Feasible and sustainable.
In order to prevent risks, Zhou Yanli put forward several suggestions: First, the industry should formulate technical standards and specifications that conform to the characteristics of the industry. The insurance industry should unite relevant technical experts and safety experts to jointly formulate national standards, industry standards and group standards applicable to the insurance industry. , forming a safety standard system covering the entire process from data collection and processing to model training and decision output to ensure that the application of artificial intelligence in every aspect of the insurance business meets safety requirements.
In addition, the industry should comprehensively build an artificial intelligence security technology system for the insurance industry and use third-party technology to strengthen testing and evaluation. Insurance companies should ensure that the artificial intelligence algorithms and systems they apply can fully protect customers' personal sensitive information and comply with the relevant privacy protection regulatory requirements of the "Personal Information Protection Regulations".