Alibaba International Station announced the latest upgrade of its B2B AI procurement search engine and AI business assistant at the Paris press conference. This upgrade focuses on improving merchant efficiency and customer experience, and empowering small and medium-sized enterprises to expand international markets through AI technology. The AI business assistant has added a minimalist product delivery function, shortening product release time to as fast as 60 seconds; the AI automatic reception function can reply to overseas customers around the clock, significantly increasing the secondary response rate. The launch of these functions aims to lower the threshold of the foreign trade industry and help more merchants seize cross-border e-commerce opportunities.
At a press conference held in Paris, France on July 31, Zhang Kuo, President of Alibaba International Station, announced the new release of the B2B AI procurement search engine and demonstrated the latest upgrade of the AI business assistant. The upgrade of the AI business assistant includes a minimalist product delivery function, which greatly shortens the time for merchants to publish products to as fast as 60 seconds, and an AI automatic reception function, which can respond to overseas customers in a timely manner around the clock, significantly improving the second-hand experience of overseas buyers. The response rate is about 40%.
The application of AI technology has significantly lowered the threshold for the foreign trade industry. Currently, more than 30,000 small and medium-sized enterprises are using AI business assistants. The exposure of optimized products has increased by 37%, and the payment conversion rate has increased by 50%. Since the AI business assistant was launched in November 2023, it has become a powerful assistant for merchants to operate efficiently and receive orders quickly.
The upgrade of the AI Business Assistant also includes the update of three major rights and interests, providing a more flexible way to use rights. All text-based AI generation capabilities are completely free, and unsatisfactory pictures, videos, and data functions can be regenerated for free. In addition, the AI business assistant will continue to update more functions, such as automatic product delivery by uploading links, intelligent product selection in global markets, one-click store decoration, etc.
This upgrade of the AI business assistant not only improves efficiency, but also reflects Alibaba International’s emphasis on the development of small and medium-sized enterprises and its continued investment in AI technology in the B2B field. In the future, AI technology will play a greater role in the field of foreign trade and promote the development of the industry to new heights.