OpenAI's popular AI products ChatGPT and Sora suffered another large-scale outage on Thursday, local time in the United States, lasting more than four hours. This is the second time a similar incident has occurred this month. This outage affected a large number of users and caused many applications that relied on OpenAI API services to be affected. OpenAI officially explained that the outage was caused by one of its upstream suppliers, but did not disclose more details, causing users to worry about service stability.
On Thursday local time in the United States, ChatGPT, Sora, and OpenAI’s API services for developers experienced another outage, which lasted for more than four hours. OpenAI said it experienced a major outage starting at 11 a.m. (times in this article refer to local U.S. time), but as of 3:16 p.m., services were gradually restored. Frequent users of ChatGPT may remember that the service was disrupted earlier this month.
On its status page, OpenAI said the major outage was caused by one of its upstream vendors, but did not provide further details. As of 2:05 p.m., OpenAI said ChatGPT has been partially restored, but users may still experience issues loading with chat history. At 3:16 p.m., Sora was back in operation. The company said it is currently actively working to fully fix ChatGPT and its API.
This is the second time OpenAI’s services have been interrupted in December. Two weeks ago, OpenAI blamed the outage on problems with a new telemetry service. That outage lasted about six hours, an unusually long outage. Typically, these outages last only one to two hours.
According to official reports, as of 5:11 pm, officials stated that ChatGPT is recovering and efforts are continuing to carry out a comprehensive repair.
Highlight:
ChatGPT and Sora were down for the second time this month, lasting more than four hours.
OpenAI blamed the outage on upstream supplier issues, details of which were not disclosed.
Service is gradually being restored, but users may experience issues loading chat history.
Although OpenAI stated that its services are gradually recovering, frequent outages have undoubtedly exposed hidden dangers in its service stability, which requires attention and effective measures to improve to ensure user experience and service reliability.