In recent years, artificial intelligence technology has been increasingly used in business management. This article reports on how large companies such as Walmart, Delta, and T-Mobile are using artificial intelligence technology to monitor employee communications on online chat platforms. This approach has triggered discussions about employee privacy and data security issues, and also reflects the ethical challenges of artificial intelligence technology in corporate management.
The report pointed out that large companies such as Walmart, Delta, T-Mobile, etc. are using artificial intelligence technology to monitor employees’ communications on online chat platforms. By scanning apps like Slack and Microsoft Teams, AI software can detect keywords and uncover employee sentiment and potential security issues. There is growing concern among employees about the intrusion of AI into work communications, with some arguing it could be a privacy violation, while other employees are embracing surveillance practices.Although the application of AI technology in enterprise monitoring can improve efficiency and security, it also requires a balance between privacy protection and employee rights. In the future, how to find the best balance between technological progress and ethical norms will be a challenge faced by both enterprises and society. Further discussion is needed on how to regulate the application of AI in the workplace to ensure that employees’ rights and privacy are fully respected.