Shortly after ChatGPT launched its new search engine function, it encountered a service failure, which caused widespread dissatisfaction among users. This failure caused the system to report frequent errors, especially when the new search function is used, the problem is even more serious. A large number of users reported that the system showed an "404 Not Found" error. The number of failure reports on the DownDetector website has surged, which intuitively reflects the severity of the problem. Although the status page of OpenAI did not update the instructions in time, the fault was quickly resolved and the service returned to normal.
According to user feedback, ChatGPT's web page often shows "404Not Found" error prompts, making it impossible to search smoothly. The issue has attracted widespread attention, with failure reports surging on the DownDetector website, and charts show that the number of user complaints has risen rapidly.
Although DownDetector shows a surge in problems, OpenAI's status page was not updated in time and failed to explain the failure. Soon, as the problem was gradually resolved and the service returned to normal, the number of failure reports of DownDetector also returned to average.
ChatGPT's new search feature was launched last week, allowing users to search for information directly on the Internet through AI chatbots. Previously, ChatGPT had the ability to search for the latest information, but the addition of new features allowed users to search online with just clicking an icon without manually prompting the AI. This feature also provides richer search results than ever before, such as being able to mark restaurants on maps or display photos of shopping items.
However, the search feature is currently only available to ChatGPT Plus subscription users who pay $20 per month. Although the launch of this service is highly anticipated, a brief failure undoubtedly affected the user's experience.
This is not the first time ChatGPT has experienced a service outage. According to OpenAI's status page, the latest significant failure of ChatGPT occurred on October 17, although lasting only 12 minutes. Prior to this, some of the failures on September 20 also lasted for several hours. Nevertheless, OpenAI claims that ChatGPT has reached 99.84% uptime in the past 90 days.
Key points:
**ChatGPT's new search engine function failed shortly after it was launched, and users frequently encountered error messages. **
**DownDetector website shows that user complaints have surged and the failure situation has attracted widespread attention. **
** The service will soon return to normal, but whether the search function, which is only available to Plus subscription users, will be seen whether it will be used stably. **
Although the ChatGPT service failure is short-lived, it highlights the stability of large language models that still need improvements. The launch and failure of new search features also present new challenges to the balance between user experience and service stability. OpenAI needs to further improve system stability to meet the growing user needs.