Are all websites suitable for adding online customer service consultation systems? How to effectively use online customer service consultation systems to improve website marketing effects? For example, TQ, etc., it is fine if the company sells products directly, which can guide interested customers to negotiate business online, which is very suitable , the transaction rate will be correspondingly higher, but for some agents or intermediary websites, the effect is not very good. Sometimes it will have the opposite effect, causing the probability of some interested customers to leave messages directly online to be reduced. , we don’t know much about companies registered by other companies for online consultation. Unless members of each website have their own customer service personnel to answer the questions, on the one hand, the total website’s online consultation volume will increase greatly and there will be no user messages at the same time. Enterprises that advertise on websites feel that the effect is not good. This is what I have experienced on the website recently. I just started to distribute the online customer consultation system to our website.
Each customer page on the Internet, for example: this customer's page, http://www.9998.tv/winecomp_412.html . Whenever a user views some product information in this area, if under normal circumstances, after reading this After adding product information, when some users are already interested in being an agent for a certain product, and they are hesitant to give it a try first and leave a message for free to ask for contact information, the chance of leaving a message is still good, but once I add After setting up a customer service system for direct online consultation, the business staff are very busy every day. There are many inquiries a day, including formal ones and some malicious ones. Similarly, the number of messages has been greatly reduced. Therefore, the free system for online customer service negotiation must be used with caution. The most suitable one is the B2C corporate website. For example, merchants who buy products directly online.
The above are some of Abin’s own feelings in the process of practice. If there is a better way, other friends can also make friends directly on QQ.
Editor in charge: China Good Wine Investment Network Xiaoshi QQ: 865104797