After purchasing a product on Dewu, if you are not satisfied with the product and want to return it, does Dewu support a seven-day no-reason return? Below we have prepared an introduction to the return rules for you. Friends who are interested should take a look.
If it is a product that supports 7-day no-reason return, you can find the order in the APP and apply for a return and refund independently. If the product does not support 7-day no-reason return, you cannot return it after receiving it.
Dewu supports 7-day no-reason return of goods. After receiving them, make sure the goods are unopened and the packaging buckles are intact (shoes) within the specified time. If it does not affect secondary sales, you can find the order in the APP. Apply for returns independently. After application, you can check the return address and designated logistics through the APP. Be sure to upload the return logistics order number within 3 days after applying for return. After the warehouse receives the returned goods, it will be inspected within 5 working days and confirmed to be correct. 1- You will be refunded within 3 working days; regarding shipping costs, Dewu will only refund the amount of the goods. If the shipping fee is paid for the order, the shipping fee will not be refunded; if a free shipping coupon is used, the platform will deduct the free shipping coupon; in addition, you need to bear the cost of shipping it back. Platform shipping costs.