Youlian Cloud Shopping Merchant Assistant app is a mobile application for merchants, providing comprehensive merchant operation services and solutions. It includes functions such as order management, product management, refund management, after-sales management, customer management and marketing tools, providing merchants with a series of management and operational tools. This app can help merchants improve operational efficiency, customer satisfaction, and sales.
1. Manage orders in merchant stores, including order list query, order details viewing, order printing, order shipping, etc.;
2. Merchants can understand the status of orders at any time and process them in a timely manner to improve customer satisfaction;
3. Manage the products in merchant stores, including product listing, removal, price setting, inventory management, etc.
1. Merchants can adjust products at any time to ensure the accuracy and real-time nature of product information;
2. Manage customers' refund applications through the refund management module, including refund review, refund processing, etc.;
3. Merchants can handle refund applications in a timely manner, reduce customer complaints, and improve customer satisfaction.
1. Manage customers’ after-sales services through the after-sales management module, including returns, exchanges, repairs, etc.;
2. Merchants can quickly respond to customers’ after-sales needs and improve customer satisfaction;
3. Manage detailed information of customers in the store, including basic customer information, purchase records, etc.
1. Merchants can conduct refined marketing based on customer information to improve customer loyalty;
2. Conduct various types of marketing activities through the marketing tool module, including coupons, flash sales, group buying, etc.;
3. Merchants promote marketing activities through the app to increase store traffic and sales.