The Black Cat Complaint App is a platform that facilitates communication between buyers and merchants. It is newly launched by Sina. Buyers can initiate complaints online and the platform will conduct a fair review and safeguard consumer rights. Come and download it!
Features of Black Cat Complaint App
1. Black Cat Complaint is a fair communication platform between buyers and merchants recently launched by Sina. 2. After the user initiates a complaint, the Black Cat consumer service platform will review it and then assign it to the merchant for processing, thereby safeguarding Laobaixin’s online consumer rights. Black Cat Complaint Update Log
v2.8.3 1. When initiating a complaint, you can directly choose the service or product to use, which is more efficient; 2. Optimize the complaint process and enhance the complaint guidelines; 3. If you encounter any problems during use, please use "My" - "Feedback" Tell us and we will contact you as soon as possible; 4. Optimization of other known issues v2.8.2 1. When making a complaint, you can directly choose the service or product you are using, which will make it more efficient. 2. If you encounter any problems during use, please contact us through "My "-"Feedback" tell us and we will contact you as soon as possible; 3. Optimization of other known issues; v2.7.8 1. Supports modification of avatar and nickname; 2. If you encounter any problems during use, please contact "My" - "Feedback" tells us and we will contact you as soon as possible; 3. Optimization of other known issues; v2.7.6 1. Supports modification of avatar and nickname; 2. If you encounter any problems during use, please contact "My" - "Feedback" tells us and we will contact you as soon as possible; 3. Optimization of other known issues; v2.7.4 1. One-click complaint, multi-party reach: one complaint can be assigned to the e-commerce platform and specific brands at the same time, all-round Protect consumer rights; 2. If you encounter any problems during use, please tell us through "My" - "Feedback" and we will contact you as soon as possible; 3. Optimization of other known issues; v2.7.1 1. One-click Complaints, reaching multiple parties: A complaint can be assigned to both the e-commerce platform and a specific brand to fully protect the rights and interests of consumers; 2. If you encounter any problems during use, please tell us through "My" - "Feedback", we We will contact you as soon as possible; 3. Optimization of other known issues; v2.7.0 1. One-click complaint, multi-party reach: one complaint can be assigned to the e-commerce platform and specific brands at the same time, fully protecting consumer rights; 2. Use If you encounter any problems, please tell us through "My" - "Feedback" and we will contact you as soon as possible; 3. Optimization of other known issues; v2.6.0 1. Complaint information for the digital industry is filled in more comprehensively. It is easier for merchants to solve problems; 2. If you encounter any problems during use, please tell us through "My" - "Feedback" and we will contact you as soon as possible; 3. Optimization of other known issues; v2.5.7 1. Complaints Page style optimization; 2. Collective complaint invitation poster style optimization; 3. First time login to get guidance; 4. If you encounter any problems during use, please go to v2.5.6 1. Complaint page style optimization; 2. Collective complaint invitation poster style Optimization; 3. If you encounter any problems during use, please use \ v2.5.5 1. The home page has been revised to display more industry data; 2. Sharing case posters support adding attachment images; 3. "Feedback" has been upgraded, making it more convenient to use ; 4. Optimization of other known issues. v2.5.4 1. The homepage has been revised to display more industry data; 2. Shared case posters support adding attachment images; 3. "Feedback" has been upgraded to make it more convenient to use; 4. Privacy policy update prompts; 5. Other known issues have been optimized. v2.5.3 1. Optimize complaints in the automobile industry, focus on protecting personal privacy, and make it easier for merchants to solve problems; 2. If you encounter any problems during use, please tell us through "My" - "Feedback" and we will contact you as soon as possible ; 3. Optimization of other known issues; v2.5.1 1. Complaint information for the automobile industry is filled in more comprehensively, making it easier for merchants to solve problems; 2. Complaints against merchants can also be made on the complaint details page and merchant homepage; 3. New merchant homepage Added display of data for the past 30 days; 4. Added display of rankings for the past 30 days on the merchant list page; 5. If you encounter any problems during use, please tell us through "My" - "Feedback" and we will contact you as soon as possible ; 6. Optimization of other known issues;
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