Online Shangbao CRM is a set of advanced management ideas and technical means. It effectively integrates customer resources, products, employees, sales, services, marketing business processes with professional technology, and ultimately provides services for enterprises involving customers or consumers. Each field provides perfect integration, allowing companies to meet customer needs at lower costs and more efficiently, and establish a one-to-one marketing model based on learning relationships with customers, so that companies can maximize their improvement Customer satisfaction and loyalty, regaining lost customers, retaining existing customers, constantly developing new customers, discovering and firmly grasping the customer groups that can bring the greatest value to the enterprise.
Most of what Wangshangbao CRM involves is management business. The system is divided into main modules of sales, marketing, internal office work, reports, decision analysis, and system settings. Among them, sales management includes customer management, contact management, sales opportunity management, business activity management, contract management, and scheduling; marketing includes the management of marketing-related activities such as import and export of customer information, mailing lists, and mobile phone text messages. At the same time, the system has strong statistical analysis and report functions. All functions are implemented based on WEB, with a friendly interface and flexible functions (customers can customize business functions), which can greatly improve the efficiency of business personnel and create more benefits for enterprises. wealth.