WeLive free open source PHP online customer service system v5.9.0

The editor of Downcodes brings you a detailed introduction to the WeLive online customer service system. WeLive is an enterprise-level online customer service system that is favored by users for its compactness, ease of use, and powerful functions. It is developed based on PHP and WebSocket technology, supports Web and mobile terminals, and provides multiple color schemes and language switching to facilitate the expansion of international business. More importantly, WeLive is free to use forever without any annual fees.

WeLive main features:

1. PHP development, based on WebSocket communication technology, with request and push full-duplex functions, extremely fast and efficient;

2. Supports Web and mobile terminals, with up to 5 color schemes, automatic bilingual switching between Chinese and English, and expands foreign trade business;

3. Supports opening the WeLive conversation window in a new window. This mode has only one color scheme;

4. The automatic reply function of the artificial intelligence robot can set the customer service system to an unattended state;

5. For the function of uploading pictures or files, customer service can authorize visitors to upload, or it can be set to upload directly without authorization;

6. There is no limit to customer service seats, no annual fee is required, and lifetime use is required;

7. WeChat and QQ browsers can directly enter the customer service dialog box or embed links into other apps;

8. Completely independent installation and use, deployed on your own server, and the content is not restricted by third parties.

WeLive 5.9.0 update content:

1. Added up to 18 optional visitor information prompt sounds on the customer service web side

2. Newly added customer service web client multi-window and single-window mode switching

3. Added the function of turning off offline visitors in the customer service web visitor list

4. Added setting function to enable or disable guest uploaded files

5. Added a button to prompt visitors to send screenshots on the web

6. Added instructions for real-time search of common phrases in the background

7. Optimize the file types allowed to be uploaded

8. Optimize the URL of the page where visitors come from

9. Delete the sound prompt for repeated logins by visitors

10. Some other minor problem improvements and function optimizations

All in all, the WeLive online customer service system provides enterprises with a complete set of customer service solutions due to its advantages such as efficiency, convenience, and free of charge. Its continuous updates and iterations also ensure the continuous improvement of system functions and the continuous improvement of user experience. It is worth recommending to corporate users in need.